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Administrative Assistant
2 months ago
We are seeking an experienced administrator to provide high-quality customer-focused, secretarial, and administrative support in relation to our students and staff working across two teams in the Curriculum Strategy and Governance area of STEM Professional Services.
Key Responsibilities:- Support the maintenance of modules in production and presentation, ensuring the upkeep of systems such as OU database PLANET.
- Responsible for the consistent inputting and accuracy of the PLANET inventory screens to manage student materials, working with Curriculum Managers to ensure the accuracy of the data and compliance to Faculty and University level approvals and policies.
- Proactively monitor upcoming schedule milestones and report issues to the Managers, Production, Presentation and Planning, liaising with Curriculum Managers to ensure delivery of items to time.
- Monitor the warehouse stock reports, taking such action as necessary to ensure timely and cost-effective delivery and providing support to quarterly budget forecasting processes.
- Undertake administrative tasks relating to the faculty's monitoring of Tutor Marked Assignments/Associate Lecturers.
- Produce management information, including preparation of data into reports from various OU systems into Excel/PowerPoint.
- GCSE Grade C or equivalent standard of education to include English.
- Evidence of successful secretarial and administrative work experience.
- Excellent IT skills, including high-level use of Microsoft applications, including Teams, Word, Excel, PowerPoint, Outlook, and SharePoint.
- Ability to communicate well with people at all levels, both verbally and in writing.
- Excellent planning and organisational skills, prioritising and scheduling tasks to cope with conflicting demands, managing own workload to ensure that deadlines are met.
- Delivery of high-quality work, with high levels of accuracy, and excellent attention to detail.
- Effective team-working and interpersonal skills, experience of building good relationships, working towards common goals and objectives.
- Flexible, adaptable, and responsive to changing duties and work practices.
- A knowledge of OU systems, including VOICE, Power BI, CIRCE MI, and PLANET.
The Open University is committed to equality, diversity, and inclusion, reflected in our mission to be open to people, places, methods, and ideas. We aim to foster a diverse and inclusive environment so that all in our OU community can reach their potential.
