Business Operations Coordinator
3 weeks ago
### Job Title: Business Support Officer
### Job Description:
We are seeking a highly organized and enthusiastic Business Support Officer to join our team at Rochdale Council. As a Business Support Officer, you will play a vital role in delivering excellent customer service and administrative support to our customers and stakeholders.
### Key Responsibilities:
* Provide exceptional customer service to internal and external customers, responding to queries and resolving issues in a timely and professional manner.
* Offer financial, contract, and procurement support to our teams, ensuring accurate and efficient processing of transactions.
* Provide administrative support to senior management, including preparing reports, managing diaries, and coordinating meetings.
* Act as a first point of contact for elected members and other stakeholders, providing information and support as required.
* Work collaboratively with management and peers to promote a culture of continuous service improvement, ensuring excellent service delivery to our customers.
### Requirements:
* Recent experience of working as an Administrator or Business Support Officer, ideally in a local authority or Housing Association.
* Strong IT skills, including proficiency in Microsoft Office and internal council IT systems.
* Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
* Ability to work flexibly and adapt to changing priorities and deadlines.
### What We Offer:
* Flexible hybrid working arrangements, based in the modern Number One Riverside building in the heart of Rochdale.
* Opportunities for professional development and growth within the council.
* A supportive and collaborative team environment.
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