Security Operations Coordinator

2 weeks ago

Rochdale, Rochdale, United Kingdom JD Sports Full time

JD Sports is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets around the world.

We are seeking a highly skilled Security Operations Coordinator to join our team. As a key member of our security team, you will be responsible for monitoring our 24hr Gyms and assisting the Controller with the alarms and CCTV monitoring of all sites owned by JD Sports Fashion PLC.

Key Responsibilities:

  • Deal with alarm activations efficiently and update the relevant stakeholders
  • Ensure that all procedures in relation to the ARC are followed and escalated where necessary
  • Liaise with the Police/fire in relation to alarm activations
  • Use Technical Knowledge to assist with intruder alarm setting and activations
  • Update Key holders and ensure checks are made to confirm identity
  • Monitor CCTV in stores and report issues to the relevant manager
  • Prepare and send nightly reports on issues
  • Identify faults and escalate to Security Tech recording the incident number
  • Adhere to all company policies and ensure you are working within health and safety guidelines
  • Carry out weekly checks as per the schedule
  • Be professional and courteous at all times
  • Undertake any other reasonable activities in line with the needs of the business
  • Produce footage for the group as requested and ensure compliance with GDPR

Requirements:

  • Experience of working to health and safety requirements
  • Excellent computer literacy skills as all information is recorded on databases
  • Able to work under pressure in a busy environment
  • Works well as part of a team; supportive of others and to supplement the Duty Controller
  • Communicates effectively both written and oral
  • Respond to issues quickly, positively in a fast paced and changing environment
  • Experience of working in the security industry / Alarm Receiving Centre is essential
  • Pass the exam to the required standard once training completed

We offer a range of benefits to our employees, including:

  • Free parking
  • Incremental Holiday Allowance
  • Staff Discount On JD Group and other brands within the organisation
  • Pension Scheme
  • Personal development opportunities to learn and develop at work

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