Security Operations Assistant
3 weeks ago
At JD Sports, we're committed to delivering exceptional customer experiences across our global retail network. To achieve this, we're seeking a highly skilled Security Operations Assistant to join our team.
Key Responsibilities:
- Monitor and respond to alarm activations in a timely and efficient manner.
- Collaborate with the Alarm Receiving Centre (ARC) to ensure seamless communication and incident escalation.
- Utilize technical knowledge to troubleshoot and resolve intruder alarm issues.
- Update key stakeholders and conduct identity checks to maintain security protocols.
- Monitor CCTV feeds and report any issues to relevant managers.
- Prepare and submit nightly reports on security incidents.
- Identify and escalate technical faults to the Security Technical team.
- Adhere to company policies and health and safety guidelines.
- Perform weekly checks as scheduled.
- Provide professional and courteous service at all times.
- Undertake additional tasks as required to support business needs.
Requirements:
- Experience working in a health and safety environment.
- Excellent computer literacy skills for database management.
- Ability to work under pressure in a fast-paced environment.
- Effective communication and teamwork skills.
- Ability to respond quickly and positively in a dynamic environment.
- Experience in the security industry or Alarm Receiving Centre is essential.
We offer a range of benefits to our employees, including free parking, incremental holiday allowance, staff discounts, pension scheme, and personal development opportunities.
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