Security Operations Assistant

3 weeks ago


Rochdale, Rochdale, United Kingdom JD Sports Full time

At JD Sports, we're committed to delivering exceptional customer experiences across our global retail network. To achieve this, we're seeking a highly skilled Security Operations Assistant to join our team.

Key Responsibilities:

  • Monitor and respond to alarm activations in a timely and efficient manner.
  • Collaborate with the Alarm Receiving Centre (ARC) to ensure seamless communication and incident escalation.
  • Utilize technical knowledge to troubleshoot and resolve intruder alarm issues.
  • Update key stakeholders and conduct identity checks to maintain security protocols.
  • Monitor CCTV feeds and report any issues to relevant managers.
  • Prepare and submit nightly reports on security incidents.
  • Identify and escalate technical faults to the Security Technical team.
  • Adhere to company policies and health and safety guidelines.
  • Perform weekly checks as scheduled.
  • Provide professional and courteous service at all times.
  • Undertake additional tasks as required to support business needs.

Requirements:

  • Experience working in a health and safety environment.
  • Excellent computer literacy skills for database management.
  • Ability to work under pressure in a fast-paced environment.
  • Effective communication and teamwork skills.
  • Ability to respond quickly and positively in a dynamic environment.
  • Experience in the security industry or Alarm Receiving Centre is essential.

We offer a range of benefits to our employees, including free parking, incremental holiday allowance, staff discounts, pension scheme, and personal development opportunities.



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