Security Operations Assistant
1 week ago
At JD Sports, we're committed to delivering exceptional customer experiences across our global retail network. To achieve this, we're seeking a highly skilled and detail-oriented Security Operations Assistant to join our team.
The successful candidate will be responsible for monitoring our 24-hour gyms and assisting the Controller with alarm and CCTV monitoring across all JD Sports Fashion PLC sites. This role requires a strong focus on ensuring prompt alarm response and effective communication with key stakeholders.
Key Responsibilities:
- Efficiently handle alarm activations and update relevant stakeholders
- Ensure adherence to ARC procedures and escalate as necessary
- Liaise with Police and Fire services regarding alarm activations
- Utilize technical knowledge to assist with intruder alarm setup and activations
- Verify key holder identities and conduct regular checks
- Monitor CCTV and report issues to relevant managers
- Prepare and submit nightly reports on incidents
- Identify and escalate faults to Security Tech, recording incident numbers
- Adhere to company policies and health and safety guidelines
- Perform weekly checks as scheduled
- Maintain professionalism and courtesy at all times
- Undertake additional tasks as required to support business needs
- Provide CCTV footage as requested and ensure GDPR compliance
Requirements:
- Experience working with health and safety regulations
- Excellent computer literacy skills for database management
- Ability to work under pressure in a fast-paced environment
- Strong teamwork and communication skills
- Effective issue resolution and response
- Previous experience in the security industry or Alarm Receiving Centre is essential
- Pass the required exam upon completion of training
We offer our employees a range of benefits, including:
- Free parking
- Incremental holiday allowance
- Staff discounts on JD Group and other brands
- Pension scheme
- Personal development opportunities
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