Security Operations Assistant

1 week ago


Rochdale, Rochdale, United Kingdom JD Sports Full time

At JD Sports, we're committed to delivering exceptional customer experiences across our global retail network. To achieve this, we're seeking a highly skilled and detail-oriented Security Operations Assistant to join our team.

The successful candidate will be responsible for monitoring our 24-hour gyms and assisting the Controller with alarm and CCTV monitoring across all JD Sports Fashion PLC sites. This role requires a strong focus on ensuring prompt alarm response and effective communication with key stakeholders.

Key Responsibilities:

  • Efficiently handle alarm activations and update relevant stakeholders
  • Ensure adherence to ARC procedures and escalate as necessary
  • Liaise with Police and Fire services regarding alarm activations
  • Utilize technical knowledge to assist with intruder alarm setup and activations
  • Verify key holder identities and conduct regular checks
  • Monitor CCTV and report issues to relevant managers
  • Prepare and submit nightly reports on incidents
  • Identify and escalate faults to Security Tech, recording incident numbers
  • Adhere to company policies and health and safety guidelines
  • Perform weekly checks as scheduled
  • Maintain professionalism and courtesy at all times
  • Undertake additional tasks as required to support business needs
  • Provide CCTV footage as requested and ensure GDPR compliance

Requirements:

  • Experience working with health and safety regulations
  • Excellent computer literacy skills for database management
  • Ability to work under pressure in a fast-paced environment
  • Strong teamwork and communication skills
  • Effective issue resolution and response
  • Previous experience in the security industry or Alarm Receiving Centre is essential
  • Pass the required exam upon completion of training

We offer our employees a range of benefits, including:

  • Free parking
  • Incremental holiday allowance
  • Staff discounts on JD Group and other brands
  • Pension scheme
  • Personal development opportunities


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