Business Operations Manager

3 weeks ago


Rochdale, Rochdale, United Kingdom Mark Street Surgery Full time

About the Role

We are seeking a highly motivated and experienced Business Manager to join our team at Mark Street Surgery. As a Business Manager, you will play a critical role in driving business performance, managing financial operations, and implementing strategic initiatives to achieve our organizational goals.

Key Responsibilities

  • Oversee and manage daily business operations, ensuring the smooth functioning of our practice.
  • Develop and implement business strategies to achieve organizational goals, including budgeting, forecasting, and financial reporting.
  • Monitor and analyze financial performance, identifying opportunities for process improvements and operational efficiencies.
  • Ensure compliance with regulations and company policies, including health and safety aspects.
  • Manage the procurement of organization equipment, supplies, and services, with respect to finances.
  • Coordinate the reviewing and updating of all organization policies and procedures.
  • Develop, implement, and embed an effective communication strategy (internal and external).
  • Ensure the organization maintains compliance with its NHS contractual obligations.
  • Actively encourage and promote the use of patient online services.
  • Communicate with external stakeholders as required.
  • Support the management of all complaints in line with current legislation and guidance.

About Us

Mark Street Surgery is a well-established General Practice located in Rochdale. We have a team of dedicated professionals who are passionate about providing high-quality patient care. We are committed to continuous improvement and are seeking a Business Manager who shares our values and vision.

Person Specification

  • Good standard of education with excellent literacy and numeracy skills.
  • Leadership or management qualification desirable.
  • Experience of working with the general public, managing accounting procedures, and workforce planning.
  • Strong IT skills, including EMIS user skills.
  • Excellent leadership skills, strategic thinking, and negotiation skills.
  • Ability to develop, implement, and embed policy, motivate teams, and enhance morale.


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