Business Operations Manager
5 days ago
Job Summary
Mark Street Surgery is a well-established General Practice seeking a highly motivated Business Manager to lead our team and drive business performance.
Main Responsibilities
Key duties include overseeing daily business operations, developing and implementing business strategies, monitoring and analysing financial performance, and ensuring compliance with regulations and company policies.
About Us
The practice partnership consists of 3 GP partners, 2 Salaried GPs, Operations Manager, Office Manager, Deputy Office Manager, 7 Receptionists, 2 Secretaries, 2 Data/Administrators, 2 Care Coordinators, 1 Advanced Practitioner, 1 Nurse Prescriber, 2 Nurse Associates, and 1 Practice Nurse.
Job Responsibilities
a. Managing the financial elements of the organisation, including budgets, bank accounts, accounting systems, petty cash, etc.
b. Maintaining an effective liaison with the accountant, overseeing organisation accounts, ensuring year-end figures are presented.
c. Briefing partners on all financial matters, including forecasting.
d. Managing and processing partners drawings, payroll and pensions for practice staff.
e. Ensuring the organisation has appropriate insurance cover.
f. Developing, implementing and embedding an efficient business resilience plan (BRP).
g. Managing the procurement of organisation equipment, supplies and services with respect to finances.
h. Coordinating the reviewing and updating of all organisation policies and procedures.
i. Involvement in change and continuous improvement initiatives; coordinating projects within the organisation.
j. Coordinating the compilation of organisation reports and the practice development plan (PDP).
k. Ensuring the team reach QOF targets (supported by the nursing and administrative leads).
Person Specification
Qualifications
Essential
Good standard of education with excellent literacy and numeracy skills.
Desirable
Leadership or management qualification, AMSPAR qualification, Primary care experience, EMIS user skills.
Experience
Essential
Experience of working with the general public, managing accounting procedures including budget and cash flow forecasting, workforce planning, forecasting and development, strong IT skills, excellent leadership skills, strategic thinker and negotiator, excellent communication skills, ability to network and build relationships, ability to develop, implement and embed policy, ability to motivate teams, enhance morale and maintain positive working environment.
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