Conference and Banqueting Operations Assistant Manager

3 days ago

London, Greater London, United Kingdom Hilton Hotels Full time
Unlock Your Potential as a Conference and Banqueting Operations Assistant Manager

Join the world's #1 best workplace, awarded by Great Place to Work & Fortune, and embark on a journey of growth and development with Hilton Hotels. As a Conference and Banqueting Operations Assistant Manager, you will be part of a dynamic team that delivers exceptional guest experiences and drives business success.

Key Responsibilities:
  • Assist in managing Conference and Events operations to deliver outstanding guest experiences
  • Maintain exceptional levels of customer service and evaluate guest satisfaction levels for continuous improvement
  • Propose innovative ideas to build the range and quality of Conference and Banquet services
  • Optimize sales and contain costs, identifying areas for action to drive business growth
  • Set achievable budgets and provide effective leadership to the Conference and Events teams to ensure targets are met and exceeded
What We Offer:
  • Yearly salary of £28,000 - £30,000
  • Up to £5k service charge yearly
  • Smart uniform provided
  • Free and healthy meals when on duty
  • Personal Development programmes designed to support your career growth
  • A chance to make a difference through our Corporate Responsibility programmes
  • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages
  • Team Member Referral Program
  • High street discounts with Perks at Work
  • 28 days holiday including bank holidays (increasing yearly to up to 33 days)
Requirements:
  • Strong knowledge of hotel/leisure/service sector
  • Record of success in Conference and Events, specifically the ability to deliver profit, control costs, and build customer loyalty
  • Exceptional communication and leadership skills to create a winning team

At Hilton, Every Job Makes the Stay. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there's an extraordinary person working to make each Stay magical. Find out more about all our brands and hotels – Hilton Brands | Global Hospitality Company

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