Service Administrator

1 month ago


Blyth, Northumberland, United Kingdom Dräger Full time

About the Role

We are seeking a highly organized and detail-oriented Service Administrator to join our team at Dräger. As a key member of our Service & Repairs team, you will be responsible for providing exceptional customer service and administrative support to ensure the smooth operation of our repair services.

Key Responsibilities

  • Manage and process customer service orders, including creating and sending acknowledgments, quotations, and invoices.
  • Coordinate the physical processing of customer equipment, ensuring accuracy and efficiency.
  • Provide first-line technical advice and support to customers regarding repairs, including communication on receipt, despatch, delays, quotations, and invoicing.
  • Monitor and maintain customer details, ensuring up-to-date information is available.
  • Collaborate with the team to achieve departmental targets and ensure customer expectations are met.

Additional Responsibilities

  • Undertake personal development and training as required to enhance skills and knowledge.
  • Assist with projects and provide administrative support to Repair Centres as needed.

Shared Responsibilities

  • Comply with the Integrated Management System (IMS) and minimize environmental impact.
  • Ensure and promote safe working conditions for all employees, visitors, and contractors.
  • Embed Dräger's WeLEAD competencies, including building trust, creating value for customers, enabling others, providing direction, embracing diversity, and delivering results.

Requirements

  • GCSEs at grade C or above (or equivalent) in English Language & Mathematics is desirable or proven work experience.
  • Proven administration and coordination skills, with experience in customer administration activities.
  • Working knowledge of SAP and strong IT skills, including Outlook, Microsoft Excel, and Word.
  • Ability to prioritize workload and ensure customer expectations are achieved.

Benefits

  • 27 days holiday plus bank holidays, with option to purchase up to 3 additional days.
  • Flexi scheme.
  • Discounted critical illness cover, dental cover, and partner life assurance.
  • Healthcare cash plan.
  • Subsidized canteen.
  • Discounted shopping & leisure vouchers.
  • Salary sacrifice car scheme.
  • Cycle to Work.
  • Gym membership discounts – up to 25%.
  • Charity Giving scheme.

  • Service Administrator

    2 weeks ago


    Blyth, Northumberland, United Kingdom Dräger Full time

    About the RoleAs a Service Administrator at Dräger, you will play a vital role in ensuring the smooth operation of our Repair Centre. Your primary tasks will include creating service orders within SAP, processing customer equipment, and generating customer service order acknowledgments.Key ResponsibilitiesProcess customer equipment and create suitable...

  • Service Administrator

    3 weeks ago


    Blyth, Northumberland, United Kingdom Dräger Full time

    About the RoleWe are seeking a highly organized and detail-oriented Service Administrator to join our team at Dräger. As a key member of our Service & Repairs team, you will be responsible for ensuring the smooth operation of our repair centre.Key ResponsibilitiesCreate and manage service orders within our SAP systemProcess customer equipment and generate...

  • Service Administrator

    1 month ago


    Blyth, Northumberland, United Kingdom Dräger Full time

    About the RoleWe are seeking a highly organized and detail-oriented Service Administrator to join our team at Dräger. As a key member of our Service & Repairs team, you will be responsible for ensuring the smooth operation of our workshop and providing exceptional customer service.Key ResponsibilitiesCreate and manage service orders within SAP for all...

  • Service Administrator

    1 month ago


    Blyth, Northumberland, United Kingdom Dräger Full time

    About the RoleWe are seeking a highly organized and detail-oriented Service Administrator to join our team at Dräger. As a key member of our Service & Repairs team, you will be responsible for ensuring the smooth operation of our workshop and providing exceptional customer service.Key ResponsibilitiesCreate and manage service orders within SAP for all...


  • Blyth, Northumberland, United Kingdom Dräger Full time

    About the RoleAs a Service Administrator at Dräger, you will play a vital role in the Service & Repairs team, working closely with our customers to deliver exceptional service.Key ResponsibilitiesCreate and manage service orders within SAP for all incoming customer equipment.Process customer equipment in a timely and efficient manner.Generate and send...

  • Service Administrator

    2 weeks ago


    Blyth, Northumberland, United Kingdom Dräger Full time

    About the RoleAs a key member of our Service & Repairs team, you will play a vital role in ensuring the smooth operation of our workshop. Your primary responsibilities will include creating service orders within SAP, processing customer equipment, and generating customer service order acknowledgments.Key TasksManage and maintain accurate records of customer...


  • Blyth, Northumberland, United Kingdom CV-Library Full time

    Job Title: Administration ManagerJob Summary:The Administration Manager will be an integral member of the Management Team with operational responsibility for three highly dedicated and experienced administrative staff. The ideal candidate will receive expert management support, wrap-around wellbeing services, and in-house management training and development...


  • Blyth, Northumberland, United Kingdom Dräger Full time

    About Us At Dräger, we are dedicated to safeguarding lives through innovative medical and safety technology. Our mission is to provide solutions that are essential for the well-being of individuals and communities worldwide. Position Overview In this role, you will be responsible for managing service orders and ensuring the efficient processing of...


  • Blyth, Northumberland, United Kingdom Dräger Full time

    About Us At Dräger, we are dedicated to safeguarding lives through innovative medical and safety technology. Our mission is to provide solutions that are essential for the well-being of individuals and communities worldwide. Position Overview In this role, you will be responsible for managing service orders and ensuring the efficient processing of...


  • Blyth, Northumberland, United Kingdom AM Recruitment Ltd Full time

    Role PurposeTo provide administrative support to the Human Resources department at AM Recruitment Ltd, ensuring the smooth operation of general office and HR duties.Key Areas of ResponsibilityFirst point of contact for staff, clients, and visitors, providing a welcoming and professional service.General office and HR administration, including management of...


  • Blyth, Northumberland, United Kingdom Adecco Full time

    We are seeking a highly organized and communicative individual to join our team as a Front Desk Support Officer. In this role, you will provide exceptional customer service to all visitors, staff, and parents, ensuring a warm and welcoming environment.Your responsibilities will include:Managing the school office, including dealing with inquiries, and...


  • Blyth, Northumberland, United Kingdom Homes Plus Full time

    At Homes Plus, we're dedicated to creating inclusive and thriving communities for our customers and employees. We're looking for a Relief Bank Support Worker to join our team on a relief/ad-hoc basis to provide support in our sites.You will be providing basic support, advice, and guidance to vulnerable people, including working with young people aged between...


  • Blyth, Northumberland, United Kingdom Homes Plus Full time

    At Homes Plus, we're dedicated to creating inclusive and thriving communities for our customers and employees. We're looking for a Relief Bank Support Worker to join our team on a relief/ad-hoc basis to provide support in our sites based across Blyth.You will be providing basic support, advice, and guidance to vulnerable people, including working with young...


  • Blyth, Northumberland, United Kingdom Great Bear Full time

    Job Title: Operations AdministratorJoin Great Bear as an Operations Administrator and play a vital role in supporting the day-to-day site operations. As a key member of our team, you will be responsible for ensuring the smooth running of our site, facilities, and compliance activities.Key Responsibilities:Monitor and report on health and safety incidents,...


  • Blyth, Northumberland, United Kingdom Great Bear Full time

    Job Title: Operations AdministratorJoin Great Bear as an Operations Administrator and play a vital role in supporting the day-to-day site operations. As a key member of our team, you will be responsible for ensuring the smooth running of our site, facilities, and compliance activities.Key Responsibilities:Monitor and report on health and safety incidents,...


  • Blyth, Northumberland, United Kingdom Adecco Full time

    Adecco is pleased to be working with one of their clients in Northumberland to recruit for a Receptionist role within the education sector.This is a fantastic opportunity for a self-motivated individual to join a supportive and friendly environment, working with minimal supervision.The successful candidate will have excellent interpersonal and communication...

  • Relief Bank Worker

    4 weeks ago


    Blyth, Northumberland, United Kingdom Homes Plus Full time

    At Homes Plus, we're dedicated to creating inclusive and thriving communities for our customers and employees. We're looking for a Relief Bank Worker to join our team on a relief/ad-hoc basis to provide support in our sites across Blyth.Key Responsibilities:Provide basic support, advice, and guidance to vulnerable people, including young people aged 16-24...

  • Relief Bank Worker

    4 weeks ago


    Blyth, Northumberland, United Kingdom Homes Plus Full time

    At Homes Plus, we're dedicated to creating inclusive and thriving communities for our customers and employees. We're looking for a Relief Bank Worker to join our team on a relief/ad-hoc basis to provide support in our sites across Blyth.Key Responsibilities:Provide basic support, advice, and guidance to vulnerable people, including young people aged 16-24...

  • Support Worker

    2 weeks ago


    Blyth, Northumberland, United Kingdom Homes Plus Full time

    At Homes Plus, we're dedicated to creating inclusive and thriving communities for our customers and employees. We're looking for a Relief Bank Worker to join our team on a relief/ad-hoc basis to provide support in our sites.You will be providing basic support, advice, and guidance to vulnerable people, including working with young people aged between 16-24...

  • Receptionist

    2 months ago


    Blyth, Northumberland, United Kingdom Bupa Full time

    At Bupa, we're dedicated to making health happen for our residents and their families. As a Receptionist, you'll play a vital role in delivering person-centred care and supporting independence.Key Responsibilities:Act as the first point of contact for all visitors to the homeManage new enquiries and provide advice and supportConduct show-arounds within the...