Service Administrator
2 weeks ago
About the Role
As a Service Administrator at Dräger, you will play a vital role in the Service & Repairs team, working closely with our customers to deliver exceptional service.
Key Responsibilities
- Create and manage service orders within SAP for all incoming customer equipment.
- Process customer equipment in a timely and efficient manner.
- Generate and send customer service order acknowledgments, quotations, and invoices.
- Provide excellent customer communication, responding to queries and resolving issues promptly.
- Work closely with the team to ensure accurate repair documentation and efficient workflow.
- Monitor and maintain customer details, ensuring up-to-date information is available.
Additional Responsibilities
- Undertake ongoing training and development to improve skills and knowledge.
- Assist with projects and tasks as directed by the team lead.
- Provide administrative support to Repair Centres as required.
Shared Responsibilities
- Comply with the Integrated Management System (IMS) and minimize environmental impact.
- Ensure and promote safe working conditions for all employees, visitors, and contractors.
- Embed WeLEAD competencies, including building trust, creating value, enabling others, providing direction, embracing diversity, and delivering results.
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Service Administrator
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Blyth, Northumberland, United Kingdom Dräger Full timeAbout the RoleAs a Service Administrator at Dräger, you will play a vital role in ensuring the smooth operation of our Repair Centre. Your primary tasks will include creating service orders within SAP, processing customer equipment, and generating customer service order acknowledgments.Key ResponsibilitiesProcess customer equipment and create suitable...
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Service Administrator
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Service Administrator
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Blyth, Northumberland, United Kingdom Dräger Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Service Administrator to join our team at Dräger. As a key member of our Service & Repairs team, you will be responsible for providing exceptional customer service and administrative support to ensure the smooth operation of our repair services.Key ResponsibilitiesManage and process...
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Blyth, Northumberland, United Kingdom Dräger Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Service Administrator to join our team at Dräger. As a key member of our Service & Repairs team, you will be responsible for ensuring the smooth operation of our repair centre.Key ResponsibilitiesCreate and manage service orders within our SAP systemProcess customer equipment and generate...
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Blyth, Northumberland, United Kingdom Dräger Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Service Administrator to join our team at Dräger. As a key member of our Service & Repairs team, you will be responsible for ensuring the smooth operation of our workshop and providing exceptional customer service.Key ResponsibilitiesCreate and manage service orders within SAP for all...
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Blyth, Northumberland, United Kingdom Dräger Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Service Administrator to join our team at Dräger. As a key member of our Service & Repairs team, you will be responsible for ensuring the smooth operation of our workshop and providing exceptional customer service.Key ResponsibilitiesCreate and manage service orders within SAP for all...
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