Service Desk Team Lead

N Consulting Limited is seeking a highly experienced and skilled IT Service Desk Team Lead to oversee the daily operations of our Service Desk team. As a key member of our IT department, you will be responsible for ensuring that all incidents and service requests are resolved in a timely and efficient manner.Key Responsibilities:Supervise the work of the...

**Join us on the Journey...** The IT Services Service Desk is the central point of contact for IT queries all staff in all departments and third-party suppliers. The Service Desk strives to set the standard of behaviour for customer engagement, playing a key customer advocacy role, developingand delivering services that support customer needs and inform IT...

**Job Description**: Are you a Service Desk Manager looking for a change? Look no further! I am looking for a Service Desk Manager to join our busy Digital & Technology department. You who will play a critical role in the management of daily operations of the 1st Line Service Desk, representing the team to other stakeholders and helping to ensure that the...

Graduate with Minimum **3+** years of Experience in **Service Desk**: - Excellent communication and conversation skills in **English with a Versant Score of 70.**: - Good Knowledge of **Incident Management, Change and Problem Management**: - Manage Service Desk activities, including: - Owning overall responsibility for Incident and Service Request...

Graduate with Minimum **3+** years of Experience in **Service Desk**: - Excellent communication and conversation skills in **English with a Versant Score of 70.**: - Good Knowledge of **Incident Management, Change and Problem Management**: - Manage Service Desk activities, including: - Owning overall responsibility for Incident and Service Request...

About the RoleN Consulting Limited is seeking an experienced Service Desk Lead to join our team in Birmingham. The successful candidate will be responsible for supervising the work of the Service Desk team and ensuring timely completion of Incidents and Service Requests.Key ResponsibilitiesSupervise the team and individual performance of the Support...

Graduate with Minimum **3+** years of Experience in **Service Desk**: - Excellent communication and conversation skills in **English with a Versant Score of 70.**: - Good Knowledge of **Incident Management, Change and Problem Management**: - Manage Service Desk activities, Including: - Owning overall responsibility for Incident and Service Request...

Service Desk Team Leader **Service Desk Team Leader** We are recruiting a **Service Desk Team Leader** to join a well-established company with offices globally. This is an excellent opportunity for a **Service Desk Team Leader **to join a well established FTSE 250 company. **Responsibilities**: - Responsible for team processes, reporting and establishing...

Service Desk Team Leader **Your new role** - £300-350/d inside ir35 - Hybrid 1-2 days in office per week (central Birmingham) - Start ASAP **Duties include but are not limited to** - Jump on calls when needed - Manage operational team performance towards meeting SLA's / KPI's as well as other targets. - Management of team attendance (including annual leave...

**Service Desk Team Leader** The Works is a unique place towellwork! We’re the UK’s leading family friendly retailer of value gifts, arts, crafts, toys, books and stationery. With over 530 stores nationwide together with a brilliant online store, we’re here to offer our customers a unique and enjoyable shopping experience, built on our core...

We are seeking an experienced Service Desk Team Leader to join our N Consulting Limited team in Birmingham, UK. The successful candidate will have 5-7 years' experience in a customer-facing technology position, with a proven track record of leading high-performing teams. A competitive salary package is available for this permanent position, with a base...

We are looking for a skilled Service Desk Supervisor to lead our Service Desk team and ensure that all incidents and service requests are resolved efficiently and effectively.About the Role:Supervise the work of the Service Desk team to ensure timely completion of incidents and service requests.Monitor call volume and forecast to utilize the scheduling tool...

IT Service Desk Analyst required for a leading global Law firm company. As the IT Service Desk Analyst, you will be managing the internal IT systems as well as providing a managed services offering to a key client. This position offers great opportunities for progression and career development within a growing company. This position offers a hybrid...

**Who we are** Croft is a company delivering next generation Unified Communication & Managed Services to a range of clients in the SME, corporate and public sectors. Key areas of our business include business mobiles, business phone systems, business broadband, managed IT services, managed cyber security services, hosted telephony, contact centres and IT...

Lynx are working with a successful freight services organisation based in the Birmingham area who are on the lookout for a 2nd Line Service Desk Analyst to join their Service Desk team.As the Service Desk Analyst, you will be contributing to delivering remarkable customer service as part of the Service Desk team, acting as the point of contact in the...

Job Title: Help Desk Team ManagerCompany Overview: L&G Recruitment is a leading recruitment agency that connects talented professionals with exciting job opportunities. We are currently seeking an experienced Help Desk Team Manager to join our team.Salary: The estimated annual salary for this role is £55,000 - £65,000 depending on experience and...

N Consulting LimitedAs a Service Desk Supervisor at N Consulting Limited, you will have the opportunity to work in a dynamic and fast-paced environment where no two days are the same. We are seeking a highly skilled and experienced professional to join our team in Birmingham, UK.About the RoleThe successful candidate will be responsible for leading the...

Job Description Lynx are working with a successful freight services organisation based in the Birmingham area who are on the lookout for a 2nd Line Service Desk Analyst to join their Service Desk team. As the Service Desk Analyst, you will be contributing to delivering remarkable customer service as part of the Service Desk team, acting as the point of...

Service Desk Analyst – (Service Desk, DNS, DHCP, Networking, Active Directory, AD, Windows, Server, o365) – Permanent – Home BasedCharles Simon Associates are currently looking for a Service Desk Analyst on a permanent basis for our prestigious client who have their head office in Manchester.Location: Home Based with some travelSalary: Up to £32,000...

Service Care Solutions are currently recruiting for a Band 4 IT Service Desk Manager to work within the NHS on a 3 month + temporary agency contact. This role will be based in the NHS University Hospitals Birmingham Trust. **Hours** 37.5 hours per week **Rate** (£11.47 PAYE Rate) (£14.03 Ltd Rate) Paid weekly via an umbrella company **Brief Description of...