Service Level Agreement Manager
1 week ago
The Service Level Agreement Manager plays a crucial role in ensuring that client expectations are met. This involves maintaining tight control over project schedules, risks, scope of work, and budget, while ensuring that operational teams and subcontractors have a clear understanding of client requirements.
The successful candidate will be highly organized, with excellent communication and interpersonal skills. They will also be proficient in Microsoft Office Suite and experienced in managing multiple projects simultaneously.
This role offers a competitive salary of $90,000 - $130,000 per year, depending on experience. At LexisNexis Risk Solutions, we value diversity and inclusion in the workplace.
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Senior IT Service Delivery Manager
3 weeks ago
Nottingham, Nottingham, United Kingdom Redfaire Full time**Job Description:**The TSM will work closely with our Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will build dedicated support teams for customers based on technical environment & service requirements. This role involves new customer onboarding, ensuring technical support teams are ready and have sufficient capacity...
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Service Delivery Manager
3 weeks ago
Nottingham, Nottingham, United Kingdom ENGINEERINGUK Full timeRole OverviewAs a Service Delivery Manager at ENGINEERINGUK, you will be responsible for overseeing the delivery of contracted services to clients. This includes ensuring that Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) outlined in contracts are consistently met or exceeded.Key Responsibilities• Maintain strict control over...
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Client Service Manager
1 month ago
Nottingham, Nottingham, United Kingdom SF Recruitment (Nottingham) Full timeKey ResponsibilitiesWe are looking for an experienced Service Delivery Manager to join our team in Nottingham. In this challenging yet rewarding role, you will be responsible for leading the day-to-day service delivery operations to ensure seamless, high-quality service for clients. This includes building and maintaining strong relationships with clients,...
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IT Support Manager
2 weeks ago
Nottingham, Nottingham, United Kingdom Redfaire Full timeJob SummaryThe Technical Service Manager will work closely with our Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. This role involves managing dedicated support teams for customers based on technical environment and service requirements. You will also be involved in new customer onboarding, ensuring that our technical support...
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People Services Team Manager
2 weeks ago
Nottingham, Nottingham, United Kingdom Oakleaf Partnership Full timeAbout the OpportunityWe are seeking a highly skilled People Services Team Leader to join our vibrant team at Oakleaf Partnership. This is a fantastic opportunity for an experienced leader to drive excellence in customer service and ensure a positive colleague experience.Key Responsibilities:Lead and manage a small team, ensuring tasks are completed...
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IT Service Delivery Manager
2 weeks ago
Nottingham, Nottingham, United Kingdom Redfaire Full timeAbout Us: Redfaire is a fast-growing, international technology company headquartered in Limerick, Ireland. We implement, optimize, and support users of Oracle ERP. Our goal is to transform the way our clients do business by developing and implementing IT solutions that create value, drive innovation, and reduce overall costs. We are problem solvers and...
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Service Delivery Excellence Manager
2 months ago
Nottingham, Nottingham, United Kingdom Air IT Limited Full timeJob Title: Service Delivery Excellence ManagerWe are seeking a highly skilled Service Delivery Excellence Manager to join our team at Air IT Limited. This is an exciting opportunity to drive operational excellence and enhance the client experience.Location: Nottingham, UKSalary: £55,000 - £65,000 per annum, depending on experienceAbout the Role:Job...
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Maintenance Services Coordinator
2 days ago
Nottingham, Nottingham, United Kingdom UPP CORPORATION LIMITED Full timeAbout the RoleWe have a great opportunity for a Facilities Manager to join our team at UPP Corporation Limited.The successful candidate will be responsible for managing the day-to-day activities in the non-residential areas of the building, including delivery of soft services and ensuring adherence to the agreed Service Level Agreement.The ideal candidate...
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Children's Service Leader
2 days ago
Nottingham, Nottingham, United Kingdom Service Care Solutions Full timeAs a Children's Service Leader, you will have the opportunity to make a real difference in the lives of children and young people. You will lead and support a team of care staff, ensuring that the therapeutic care provided meets the needs of each child. With a focus on teamwork and continuous improvement, we are looking for someone who shares our commitment...
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Service Portfolio Lead
2 days ago
Nottingham, Nottingham, United Kingdom LexisNexis Risk Solutions Full timeJob Summary">We seek an accomplished Delivery Excellence Manager to oversee the delivery of contracted services to clients, ensuring adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).">Key Responsibilities">">Establish and maintain strict control over project schedules, risks, scope, and budget.">Collaborate with operational...
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Supply Chain Manager
2 weeks ago
Nottingham, Nottingham, United Kingdom Ntrinsic Consulting Full timeJob OverviewWe are seeking a highly skilled Supply Chain Manager to join our team at Ntrinsic Consulting. As a key member of our organization, you will play a vital role in managing supplier relationships, ensuring compliance with company policies and procedures.The ideal candidate will have 10+ years of experience in outsourcing disciplines such as payroll,...
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Risk Management Specialist
1 week ago
Nottingham, Nottingham, United Kingdom ENGINEERINGUK Full timeJob Description:This role involves managing the delivery of contracted services to clients, ensuring that service level agreements (SLAs) and key performance indicators (KPIs) are consistently met or exceeded. The ideal candidate will have strong organizational skills, with the ability to prioritize workload and adapt to shifting priorities effectively.The...
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Residential Children's Manager
3 weeks ago
Nottingham, Nottingham, United Kingdom Service Care Solutions Full timeService Care Solutions is seeking an experienced Residential Children's ManagerDescription: We are looking for a dedicated and passionate individual to join our team as a Residential Children's Manager. This role offers a unique opportunity to make a real difference in the lives of children and young people.The successful candidate will have at least 3 years...
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Transportation Network Manager
1 week ago
Nottingham, Nottingham, United Kingdom Luxottica Full timeJob DescriptionWe are seeking a skilled Transportation Network Manager to oversee the local network design, transportation strategy, and service performances for our products distributed locally. This role involves monitoring carrier performance, reporting deviations from Service Level Agreements (SLAs), and implementing corrective action plans when...
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Head of Legal Services
3 weeks ago
Nottingham, Nottingham, United Kingdom Microlise Full timeJob Title: Head of Legal ServicesAbout the Opportunity:We are looking for a highly skilled and experienced Head of Legal Services to join our team at Microlise. This is a fantastic opportunity for a qualified solicitor to take on a leadership role and shape the legal strategy and direction of our business.Key Responsibilities:To provide expert legal advice...
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Facilities Manager
1 week ago
Nottingham, Nottingham, United Kingdom UPP CORPORATION LIMITED Full timeUPP Corporation Limited: Facilities Manager OpportunityWe are seeking a highly skilled and experienced Facilities Manager to join our team at UPP Corporation Limited. This is a permanent position working 37 hours per week, with the requirement for weekend work and early starts as needed.The successful candidate will be responsible for managing the day-to-day...
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Client Solutions Manager
2 days ago
Nottingham, Nottingham, United Kingdom ENGINEERINGUK Full timeAbout the RoleAs a key member of our Insurance team, you will manage the delivery of contracted services to clients, ensuring that Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) outlined in contracts are consistently met or exceeded. This role requires tight control over project schedules, risks, scopes, and budgets, ensuring that...
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Technical Solutions Delivery Lead
3 weeks ago
Nottingham, Nottingham, United Kingdom Redfaire Full time**Job Description**We are seeking an experienced **Technical Services Manager** to join our team. In this role, you will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance.
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Parking Services Team Leader
3 weeks ago
Nottingham, Nottingham, United Kingdom CV-Library Full timeA challenging opportunity has arisen for a skilled People Services Team Leader to join our dynamic team in Retford. This is a 12-month Fixed Term Contract role that will involve managing a team of associates, delivering exceptional customer service, and driving excellence in people support across all PIB Group businesses.Job DescriptionLead and manage a...
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Operations Lead
1 month ago
Nottingham, Nottingham, United Kingdom SF Recruitment (Nottingham) Full timeJob Title: Operations Lead - Service ExcellenceWe are looking for an experienced Operations Lead - Service Excellence to join our team at SF Recruitment (Nottingham). As an Operations Lead, you will be responsible for managing the end-to-end service delivery process, ensuring that all services are delivered efficiently, on time, and meet the expected quality...