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Front Desk Assistant

1 month ago


York, York City, United Kingdom Splendid Hospitality Group Full time

Splendid Hospitality Group, a leading hotel management company, is seeking an exceptional Front Desk Assistant to join its team at Hotel Indigo York. Located in the heart of the city, this boutique hotel offers a unique blend of culture, history, and modern amenities.

About the Role

This role is perfect for individuals who enjoy providing exceptional customer service and working in a fast-paced environment. As a Front Desk Assistant, you will be responsible for welcoming guests, handling room assignments, and responding to inquiries. You will work closely with the front office team to ensure seamless guest experiences.

The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work well under pressure. We offer a competitive salary of £20,000 per annum, plus benefits such as meals on duty, uniform, and access to exclusive hotel discounts.

Responsibilities:

  • Welcome guests and handle room assignments
  • Respond to guest inquiries and resolve issues
  • Work collaboratively with the front office team
  • Provide exceptional customer service

We are committed to creating a diverse and inclusive work environment. If you are passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.