Front Desk Ambassador

1 week ago


York, York City, United Kingdom Splendid Hospitality Group Full time
Guest Service Assistant - Housekeeping

A perfect location for business or leisure travellers.

We are looking for a highly motivated team member to act as a Guest Service Assistant in the housekeeping department. In this role, you will deliver exceptional customer service, creating a warm and welcoming atmosphere for all our guests. You will work closely with other departments to ensure seamless guest experiences and contribute to maintaining a high level of guest satisfaction.

Key Responsibilities:
  • Work closely with the line manager to maintain linen stock levels.
  • Provide exceptional customer service to guests at all times, striving to increase guest satisfaction.
  • Maintain the cleanliness and organization of public areas, stores, back office and staff areas.
  • Collaborate with other departments to minimize disruption to guest services.

This role offers a unique opportunity to gain valuable experience in the housekeeping department and develop essential skills in customer service and teamwork.

Salary Information: Our estimated salary for this position is approximately £11.44 per hour.



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