Front Desk Associate

6 days ago


York, York City, United Kingdom Splendid Hospitality Group Full time
Join Our Team
At the Splendid Hospitality Group, we're passionate about delivering exceptional customer service and creating a memorable experience for our guests. As a Guest Services Assistant, you'll play a key role in achieving this goal, working closely with our front desk team to ensure that all guest needs are met.

Salary
We offer a competitive salary of £24,980 per annum, which reflects the importance of this role in delivering exceptional customer service to our guests.

Job Description
Your primary responsibility will be to respond to guest queries and resolve any issues they may have in a timely and professional manner. You'll also work closely with our concierge team to arrange special requests and provide information about hotel facilities and local amenities.

Benefits
In addition to a competitive salary, we offer a range of benefits that will make you feel valued and supported in your role, including fully funded and supported Apprenticeship programmes up to level 7, Supervisory and Management development training programmes, Ignite and Inspire, splendid Family discounts across our group, and much more.

About Us
The Grand, York is a five-star hotel located in the heart of the historic city. We pride ourselves on our Victorian elegance and modern sophistication, and our award-winning rosette restaurant, The Rise, holds the Conde Naste 2022 award for Best Afternoon Tea. We also boast an atmospheric Spa, stunning Meeting and Event spaces, and an In-Room Dining offering.
  • Front Desk Associate

    4 weeks ago


    York, York City, United Kingdom Malmaison Full time

    We are seeking a Receptionist to be the face of Malmaison York, providing exceptional customer service and ensuring a warm welcome to our guests.You will be responsible for managing front desk operations, handling guest inquiries, and maintaining a high level of hospitality. As a Receptionist, you will be the first and last point of contact for our guests,...


  • York, York City, United Kingdom Splendid Hospitality Group Full time

    Splendid Hospitality Group, a leading hotel management company, is seeking an exceptional Front Desk Assistant to join its team at Hotel Indigo York. Located in the heart of the city, this boutique hotel offers a unique blend of culture, history, and modern amenities.About the RoleThis role is perfect for individuals who enjoy providing exceptional customer...

  • Front Desk Ambassador

    2 weeks ago


    York, York City, United Kingdom Elmbank Hotel Full time

    About Elmbank HotelWe are a family-owned business with a growing team and sites UK-wide, offering a wide range of job opportunities.Job Title: Front Desk AmbassadorSalary: £18,000 - £22,000 per annum (dependent on experience)About the RoleAs a Front Desk Ambassador at Elmbank Hotel, you will be the face of our hotel, providing exceptional customer service...

  • Front Desk Associate

    4 weeks ago


    York, York City, United Kingdom Malmaison Full time

    We are seeking a skilled and friendly Receptionist to join our team at Malmaison. As the face of our hotel, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key responsibilities include:Managing front desk operations and ensuring a smooth check-in and check-out processProviding information...


  • York, York City, United Kingdom Principal York Full time

    About UsAt Principal York, we believe in putting our people first. Our diverse workforce and inclusive culture make us a top choice for hospitality professionals.Role OverviewThis Guest Service Assistant role is an excellent opportunity to join our dynamic team and make a real impact on our guests' experiences. With a competitive salary of around...

  • Front Desk Associate

    4 weeks ago


    York, York City, United Kingdom Elmbank Hotel Full time

    About the RoleAs a Receptionist at Elmbank Hotel, you will be the first point of contact for our guests, providing a warm and welcoming atmosphere that makes them feel at home. Your duties will include handling transactions, offering local insights, and anticipating every detail of a friction-free experience.Key ResponsibilitiesTelephone enquiries and...

  • Front Desk Associate

    4 weeks ago


    York, York City, United Kingdom Elmbank Hotel Full time

    About the RoleThe moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Receptionist, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience, you'll also create the warm atmosphere that makes our guests feel at home in any...

  • Front Desk Associate

    3 weeks ago


    York, York City, United Kingdom Malmaison Full time

    At Malmaison, we're on the lookout for an exceptional Receptionist to be the first and last point of contact for our guests.This is an excellent opportunity for someone with a natural charm and a passion for delivering exceptional service to join our team.You'll be responsible for setting the tone for our guests' experience, ensuring that every interaction...


  • York, York City, United Kingdom Elmbank Hotel Full time

    About the role...The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Receptionist, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience, you'll also create the warm atmosphere that makes our guests feel at home in...

  • Fitness Team Lead

    1 month ago


    York, York City, United Kingdom Crunch Fitness Full time

    Front Desk Supervisor Job DescriptionCrunch Fitness is seeking a highly motivated and customer-focused Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for ensuring the smooth and efficient operation of the Front Desk department, providing exceptional customer service, and driving sales growth.Key...


  • York, York City, United Kingdom Principal York Full time

    Hotel Operations Leadership OpportunityWe are seeking an experienced Senior Hotel Operations Manager to lead our front desk team at The Milner York. As a key member of our management team, you will play a vital role in delivering exceptional guest experiences and driving hotel operations excellence.About UsThe Milner York is part of RBH Hospitality...


  • York, York City, United Kingdom Splendid Hospitality Group Full time

    Hospitality enthusiasts, we have an exciting opportunity for you! Join our team at Hotel Indigo York as a Guest Experience Coordinator and play a key role in delivering exceptional guest experiences.About the PositionIn this role, you will be responsible for coordinating front desk activities, ensuring seamless guest experiences, and responding to guest...


  • York, York City, United Kingdom Slim Chickens Full time

    Delivering Exceptional Customer ExperiencesWe are seeking a talented Front of House Team Member to join our team at Slim Chickens York. As a Front of House Team Member, you will be responsible for ensuring that every guest has a positive and memorable dining experience.Your Key Responsibilities: Greet and welcome guests with a warm and friendly attitude....


  • York, York City, United Kingdom Clover HR Services Limited Full time

    Key Responsibilities:We are seeking a highly skilled and experienced Receptionist to join our team at Clover HR Services Limited. As the first point of contact for our clients, you will be responsible for meeting and greeting clients, managing the advice inbox, and delivering excellent client service.About the Role:This is an excellent opportunity for a...


  • York, York City, United Kingdom Clover HR Services Limited Full time

    Key Responsibilities:Playing an important role as the face of our client, you will be the first point of contact for our clients, meeting and greeting, dealing with telephone calls, managing the advice inbox, and performing a key part in delivering excellent client service.About the Role:This is an excellent opportunity for you to build on your current...


  • York, York City, United Kingdom Principal York Full time

    About UsAt Principal York, we prioritize our employees, recognizing their value in driving our success. We foster a diverse work environment, promoting health and wellbeing, sustainability, and individuality to create a positive workplace culture.We are passionate about the hospitality industry and continuously seek talented individuals to join us on our...

  • Front Desk Ambassador

    3 hours ago


    York, York City, United Kingdom YMCA of Upper Palmetto Full time

    Key Responsibilities:Greeting and Assisting Members: Greet all members and visitors with a smile, providing a warm and welcoming environment.Phone and Email Support: Answer phone calls promptly, responding to inquiries and resolving issues in a professional and courteous manner.Transaction Processing: Process membership sales, renewals, and cancellations, as...


  • York, York City, United Kingdom YMCA of Upper Palmetto Full time

    Job Summary:The YMCA of Upper Palmetto is seeking a highly skilled and enthusiastic Customer Service Representative to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming experience at our facility.Key Responsibilities: Greet members and...


  • York, York City, United Kingdom Splendid Hospitality Group Full time

    Hotel Indigo York, a stunning boutique hotel, is looking for a skilled Hospitality Team Member to join its team. As a key member of the front desk team, you will be responsible for providing exceptional customer service, handling room assignments, and responding to guest inquiries.About the JobThis role requires an individual who is friendly, approachable,...


  • York, York City, United Kingdom NEXT Full time

    At NEXT, we're seeking a motivated and detail-oriented Warehouse Stock Associate to join our team.About the Role:This exciting opportunity will see you working as part of a fast-paced store team, with your top priority being to efficiently process products for our customers. You'll be responsible for ensuring that all stock is accurately processed and...