Front Desk Professional

2 days ago


York, York City, United Kingdom Splendid Hospitality Group Full time
Front Desk Professional

Located in the heart of York, this Holiday Inn Express hotel offers a unique blend of comfort and convenience.

We are looking for a motivated and customer-focused individual to join our team as a Front Desk Professional in the housekeeping department. In this role, you will be responsible for creating a positive first impression for our guests, handling check-ins and check-outs efficiently, and resolving any issues that may arise during their stay.

Responsibilities:
  • Ensure all guests receive a warm welcome and feel valued throughout their stay.
  • Process guest transactions accurately and efficiently.
  • Maintain high standards of cleanliness and organization in the front desk area.
  • Communicate effectively with colleagues and management to ensure seamless operations.

This position requires strong communication skills and a passion for delivering exceptional customer service.

The salary for this role is approximately £11.44 per hour.



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