First-Line Resolution Expert
1 day ago
Fruition IT is looking for a First-Line Resolution Expert to join our IT service team in Leicester, UK. This role involves providing technical support to end-users, resolving issues efficiently and effectively, and collaborating with stakeholders to ensure seamless service delivery.
Key Responsibilities- Provide first-line technical support to end-users, ensuring issues are resolved efficiently and effectively.
- Collaborate with stakeholders to understand business requirements and drive service improvement initiatives.
- Manage incidents, problems, and requests in line with service level expectations, ensuring timely resolution and prioritisation.
- Develop and maintain effective relationships with stakeholders to ensure seamless service delivery.
- Continuously improve service quality by identifying and implementing process improvements.
- Strong technical skills, with experience in providing technical support to end-users.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
- Good understanding of ITIL or similar ITSM frameworks (incident, problem, and change management).
- Self-driven with a strong sense of urgency and accountability.
- Salary up to £27,000 base.
- Professional Development: Access to ongoing training and career growth opportunities.
- Benefits: Comprehensive healthcare packages and additional employee benefits.
- Work Environment: Based at our Leicester Head Office within a supportive and collaborative IT team.
- Impactful Role: Contribute to improving service desk operations and enhancing service quality.
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First-Line Resolution Expert
4 weeks ago
London, Greater London, United Kingdom Cardonet Full timeJob SummaryWe are looking for a highly skilled First-Line Resolution Expert to join our team and provide exceptional technical support to our clients.In this role, you will be the primary point of contact for many customers, resolving their technical issues promptly and professionally.Your working hours will be Monday to Friday 08.00-17.00.Strong technical...
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Complex Problem Resolution Expert
3 weeks ago
London, Greater London, United Kingdom Premier Group Recruitment Full timeJob Title: Complex Problem Resolution ExpertPremier Group Recruitment is seeking a highly skilled Complex Problem Resolution Expert to join their team in the City of London. This role offers an estimated salary of £55,000 - £70,000 per annum and provides an exciting opportunity to develop your skills and expertise in a dynamic and growing organization.The...
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Risk Resolution Expert
4 weeks ago
London, Greater London, United Kingdom XL CATLIN Full timeRisk Resolution Expert Job DescriptionXL CATLIN is known for solving complex risks for mid-sized companies, multi-nationals, and individuals. We are seeking a Risk Resolution Expert to join our Specialty Claims team. As an Associate Claims Adjuster, you will play a critical role in supporting the team by managing investigations, coverage analyses, and...
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First Line Risk Professional
14 hours ago
London, Greater London, United Kingdom Nationwide Building Society Full timeFirst Line Risk Professional Nationwide Building Society is seeking a First Line Risk Professional to join our team. As a key member of our Retail Risk function, you will be responsible for providing first line risk expertise and ensuring the effective implementation of risk management strategies. This role involves working closely with business teams to...
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First Line Service Desk Engineer
2 days ago
London, Greater London, United Kingdom In Technology Group Full timeRole Overview:We are seeking a dedicated First Line Service Desk Engineer to join our team in Northwest London. As the first point of contact for clients, you will be responsible for providing technical support and resolving issues in a timely manner.Act as the initial contact between the business and its clients.Diagnose and resolve 1st line assigned...
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Claims Resolution Expert
3 weeks ago
London, Greater London, United Kingdom AXA Group Full timeRole Overview: As a Specialty Claims Professional, you will play a key role in resolving claims for our customers. You will work closely with the practice leader, underwriting team, brokers, clients, and experts to bring claims to resolution. Your responsibilities will include investigating and assessing liability, negotiating, settling, and defending...
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Personal Lines Pricing Expert
2 weeks ago
London, Greater London, United Kingdom Direct Line Group Careers Full timeAbout UsDirect Line Group is a customer-obsessed market powerhouse combining decades of industry experience with talented people in every field. Our insurance business is just the start. We have a hybrid model way of working that offers flexibility for everyone.Job SummaryThe role of Personal Lines Pricing Expert involves developing brand & product specific...
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Claims Resolution Expert
2 weeks ago
London, Greater London, United Kingdom Lawes Insurance Recruitment Full timeLawes Insurance Recruitment">Job Overview: Claims Resolution Expert">As a Claims Resolution Expert, you will be responsible for resolving complex insurance claims efficiently and effectively. You will work closely with our clients and partners to ensure that claims are processed fairly and promptly.">">Resolve complex insurance claims.">Develop and implement...
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Claims Resolution Expert
4 weeks ago
London, Greater London, United Kingdom FJN Recruitment Solutions Full timeFJN Recruitment Solutions is looking for an experienced Claims Resolution Expert to join their team in London. This is a great opportunity for individuals who want to develop their career in claims adjusting and make a real impact on our clients' businesses.In this role, you will be responsible for managing and adjusting claims from first notification to...
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Senior Family Law Specialist
4 weeks ago
London, Greater London, United Kingdom Resolution Full timeAbout the RoleWe are seeking a highly experienced Senior Family Law Specialist to join our team at Resolution in Islington, North London.As a key member of our private family department, you will be working with clients who require expert guidance on divorce and finance, separation, cohabitation, and private children law.With a strong background in private...
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Workplace Conflict Resolution Expert
2 days ago
London, Greater London, United Kingdom H9 Technical Recruitment Ltd Full timeH9 Technical Recruitment Ltd is seeking a highly experienced Workplace Conflict Resolution Expert to join their team. As a Workplace Conflict Resolution Expert, you will be responsible for managing Workplace Conflict Resolution cases, ensuring effective resolution and adherence to company policies.Key Responsibilities:Manage Workplace Conflict Resolution...
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Family Law Solicitor Expert
4 days ago
London, Greater London, United Kingdom Resolution Full timeEstablished in 1998, Resolution is a leading provider of exceptional family law services, including litigation and mediation. We are seeking an additional newly qualified Family Law Solicitor to join our team in Central London.This full-time role will provide direct support to clients and directors, as well as involvement in networking and business...
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Valuations Expert in Resolution
4 weeks ago
London, Greater London, United Kingdom Barclays Full timeJob DescriptionWe are seeking a highly experienced Valuations Expert in Resolution to join our team at Barclays. As a key member of the Valuations in Resolution (ViR) team, you will play a vital role in maintaining BAU valuation capabilities for resolution scenarios.The ideal candidate will have a sound understanding of banking assets and liabilities,...
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Claims Resolution Expert
1 day ago
London, Greater London, United Kingdom XL CATLIN Full timeAbout the RoleThis is an exciting opportunity to join our claims team as a Claims Handler/Adjuster. You will play a critical role in managing and resolving claims for our customers, working closely with the underwriting team and brokers to bring claims to resolution.As a key member of the team, you will provide oversight and direction related to coverage...
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Resolution Expert
2 weeks ago
London, Greater London, United Kingdom Axion Tech Systems Pvt. Ltd. Full timeResponsibilitiesWe are seeking a Resolution Expert to handle customer complaints and concerns with professionalism and expertise.This role involves assisting customers in selecting the right product according to their needs and requirements.The ideal candidate will have excellent communication skills and be able to coordinate responses to customer inquiries...
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Workplace Conflict Resolution Expert
13 hours ago
London, Greater London, United Kingdom Morgan Law Full time**Job Title:** Workplace Conflict Resolution ExpertWe are seeking a highly skilled and experienced Workplace Conflict Resolution Expert to join our team at Morgan Law. This is an exciting opportunity for a professional with a passion for conflict resolution and a strong background in HR.About the Role:This is a fixed-term position for 12 months, requiring...
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Law Firm Support Team Member
4 weeks ago
London, Greater London, United Kingdom Resolution Full timeAbout the FirmResolution is a well-established and respected specialist family law firm in Chancery Lane, London.We pride ourselves on providing expert advice and support to high net worth individuals navigating complex family law issues, including financial and children-related disputes, domestic violence injunctions, and more.Why Join Us?We offer a range...
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Insurance Resolution Expert
2 days ago
London, Greater London, United Kingdom Jameson Legal Full timeInsurance Resolution ExpertWe are seeking a skilled Insurance Resolution Expert to join our team at Jameson Legal. As a key member of our team, you will be responsible for managing complaints, handling claims, and collaborating with insurers to ensure timely and accurate solutions. If you have a strong understanding of legal and insurance processes,...
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Construction Dispute Resolution Expert
1 day ago
London, Greater London, United Kingdom Maxim Recruitment Full timeDispute Resolution Expert WantedJob DescriptionWe are seeking an experienced Dispute Resolution Expert to join our team in London. The successful candidate will have a strong background in dispute resolution, with experience in working on major and complex projects in a QS, contract administration, or engineering role.The ideal candidate will be able to lead...
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Claims Expert for Wholesale Financial Lines
4 weeks ago
London, Greater London, United Kingdom Aon Hewitt Full timeAt Aon, we are seeking a seasoned Claims Specialist to join our team and manage the full lifecycle of wholesale financial lines claims. If you have a strong background in insurance claims and excellent negotiation skills, this is an ideal opportunity for you.About the RoleThis role involves handling a portfolio of complex financial lines claims, from initial...