Claims Resolution Expert

22 hours ago


London, Greater London, United Kingdom XL CATLIN Full time
About the Role
This is an exciting opportunity to join our claims team as a Claims Handler/Adjuster. You will play a critical role in managing and resolving claims for our customers, working closely with the underwriting team and brokers to bring claims to resolution.
As a key member of the team, you will provide oversight and direction related to coverage analysis, investigation, evaluation, reserving and resolution of a book of product specific claims. You will also interact and collaborate with the underwriting team and with brokers, clients and experts on assigned accounts.
The ideal candidate will have excellent communication and negotiation skills, as well as the ability to work independently and as part of a team. They will also have knowledge of Equine & Livestock claims and aquaculture claims would be beneficial.
Responsibilities:
  1. Manage and resolve claims for our customers.
  2. Provide oversight and direction related to coverage analysis, investigation, evaluation, reserving and resolution of a book of product specific claims.
  3. Interact and collaborate with the underwriting team and with brokers, clients and experts on assigned accounts.
  4. Take ownership and accountability for the management of assigned claims and successfully oversee the strategy to obtain the best result for both Alexa XL and the insured.


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