Dining Experience Manager

4 weeks ago


Gateshead, Gateshead, United Kingdom Rank Group Full time
Role Overview

As a Team Leader at Rank Group's Gateshead venue, you'll be pivotal in creating unforgettable experiences for our customers. Your leadership will focus on delivering exceptional service and ensuring every customer has a fantastic time.

You'll play a key role in creating a welcoming environment by managing shifts, supporting and motivating your team to deliver outstanding results.

Main Responsibilities
  • Lead from the front, driving excellent customer service and creating a fun and rewarding workplace
  • Maintain high standards of quality and cleanliness across the venue
  • Support and motivate team members to achieve their full potential
Key Skills and Qualifications
  • Strong leadership and organisational skills
  • Experience leading teams and driving customer satisfaction
  • A customer-first mindset with the ability to inspire and engage team members
  • Excellent communication and problem-solving abilities
Benefits and Perks
  • Competitive pay £12.44 per hour
  • Leadership development opportunities and career growth potential
  • Pension and Life Assurance
  • Company Sick Pay Scheme
  • 50% discount on food and soft drinks for you and up to three friends


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