Operations Team Manager

2 days ago


Gateshead, Gateshead, United Kingdom Rank Group Full time

At Rank Group, we are seeking a highly skilled Operations Team Manager to join our team at our Gateshead venue. As a key member of our leadership team, you will be responsible for delivering exceptional customer service and leading from the front to create unforgettable experiences for our customers.

Key Responsibilities:

  • Managing shifts and motivating your team to deliver excellent results
  • Supporting and empowering your team to put the customer at the centre of everything we do
  • Focusing on creating a welcoming and energetic environment

About You:

  • A strong leadership and organisational skills with experience leading teams and driving excellent customer service
  • A customer-first mindset with the ability to inspire and engage your team
  • Excellent communication and problem-solving abilities

What We Offer:

  • Competitive salary £12.44 per hour
  • Leadership development opportunities and career growth potential
  • Employee Rewards platform offering discounts on shopping, dining, and travel
  • Pension and Life Assurance
  • Company Sick Pay Scheme
  • 50% discount on food and soft drinks for you and up to three friends


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