Beauty Brand Manager

3 weeks ago

Sheffield, Sheffield, United Kingdom Flannels Full time
Job Title: Beauty Brand Manager - Luxury Cosmetic Brand

We are seeking an experienced Beauty Brand Manager to join our team at Pat McGrath Labs in Sheffield. As a key member of our luxury brand team, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of product knowledge.

  • Provide expert application of Pat McGrath Lab cosmetics products from everyday looks to special events
  • Develop and maintain specialized product knowledge and reinforce the Pat McGrath application techniques with your team
  • Accountable for achieving sales goals and analyzing sales data to create strategies with management to consistently meet and exceed goals
  • Share your knowledge to provide our customers with exceptional and personalized service
  • Work as part of a team focused on creating a memorable customer experience, including selling and replenishing stock, cashing up, and organizing rails
  • Manage customer feedback and use it constructively to continually raise the bar for service, sales, and retail standards
  • Adapt to the challenges that vary from day to day, including working on different departments and taking your service excellence and collaborative spirit with you
  • Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors
  • Own the planning and delivery of in-store events and replenish stock as needed to ensure the brand is presented at the highest level
  • Ability to build a clientele and model excellent customer service
  • Understand and follow health, safety, and security procedures and play an active role in preventing stock loss
  • Ensure compliance with all policies and procedures and champion our company culture and values

The ideal candidate will have a minimum of 2 years' experience as a Lead Makeup Artist, with a strong portfolio of work and excellent communication skills. You will be confident in your ability to positively engage with all customers with varying needs and requirements and have a comprehensive knowledge of current beauty trends and latest products.

We offer a competitive salary, weekly/monthly commercial bonuses, stocktake bonuses, eligibility for basic and enhanced commission on sales, retail incentive scheme, and a generous employee product discount. You will also receive annual product allocation, monthly group rewards and recognition, long service awards, and the opportunity to join the Fearless1000 Incentive Scheme.

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