Beauty Counter Manager
3 weeks ago
Company Overview
Frasers Group is a leading luxury retailer with a portfolio of high-end brands. We are seeking an experienced Beauty Counter Manager to join our team in our Meadowhall store.
Job Summary
The successful candidate will be responsible for providing exceptional customer service, maintaining product knowledge, and driving sales growth. Key responsibilities include:
- Providing expert application of Pat McGrath Lab cosmetics products
- Maintaining specialized product knowledge and reinforcing brand techniques
- Accountable for achieving sales goals and analyzing sales data to inform strategies
- Providing personalized service to customers, including makeup applications and product recommendations
- Working collaboratively with the team to create a memorable customer experience
- Managing customer feedback and using it to improve service and sales standards
- Adapting to changing store needs and taking on additional responsibilities as required
Requirements
The ideal candidate will have:
- Experience as a Lead Makeup Artist with a minimum of 2 years' experience
- Ability to perform makeup applications that align with the brand service menu
- Confident communication skills and a passion for beauty and customer service
- Comprehensive knowledge of current beauty trends and latest products
- Able to work flexible hours, including weekends and evenings
Benefits
Frasers Group offers a competitive salary, weekly/monthly commercial bonuses, stocktake bonuses, and eligibility for basic and enhanced commission on sales. Additionally, employees receive annual product allocation, monthly group rewards and recognition, long service awards, and access to a generous employee product discount.
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