Beauty Counter Manager
4 weeks ago
Job Title: Beauty Counter Manager
Job Summary:
We are seeking an experienced Beauty Counter Manager to join our team at Pat McGrath Labs. As a Beauty Counter Manager, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales growth.
Key Responsibilities:
- Provide expert application of Pat McGrath Lab cosmetics products from everyday looks to special events
- Maintain specialised product knowledge and reinforce the Pat McGrath application techniques with your team
- Accountable for achieving sales goals
- Analyse sales and create strategies with management to consistently meet and exceed goals
- Share your knowledge to provide our customers with exceptional and personalised service
- Work as part of a team focused on creating a memorable customer experience
- Manage customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards
- Adapt to the challenges that vary from day to day
- Use your natural curiosity to stay ahead of the latest trends
- Own the planning and delivery of in-store events
- Replenish stock as needed and keep testers and counter clean and attractive
- Ability to build a clientele and model excellent customer service
- Understand and follow health, safety and security procedures
- Ensure compliance with all policies and procedures
Requirements:
- Experienced Lead Makeup Artist with a minimum of 2 years' experience
- Ability to perform makeup applications that align with the brand service menu
- Confidently connects artistry and education to sales
- Comprehensive knowledge of current beauty trends and latest products
- A great communicator
- Well Informed
- Known to be a sales and service expert
- Assist clients with product knowledge, makeup applications, and purchases
- Flexible
- A confident coach, and self-driven to upskill and learn
- Able to be flexible to work retail hours including days, nights, weekends and special events
Benefits:
- Basic salary £28,256 per annum
- Weekly/Monthly & Quarterly Commercial Bonuses
- Stocktake Bonuses
- Eligibility for basic and enhanced commission on sales, retail incentive scheme and a generous employee product discount
- Annual product allocation
- Monthly Group Rewards and Recognition
- Long Service awards
- Join the Fearless1000 Incentive Scheme
- 28 Days Holiday
- 50% Instore Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Frasers Group brands
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