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Customer Service Representative
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About Us
Kurt Geiger is a leading luxury shoe and accessory retailer, committed to creating an inclusive workplace where everyone can thrive as their authentic self.
We celebrate individuality and believe our differences make us more powerful as a collective. Our company culture is built on diversity, equality, and inclusion, with a focus on promoting equal opportunities and creating a workplace where everyone can succeed.
We are looking for dynamic individuals who share our passion for our business and are committed to delivering exceptional customer service.
Key Responsibilities
- Provide outstanding customer service, ensuring that every customer interaction is positive and memorable.
- Manage stock effectively, maintaining high standards of back-of-house organization and presentation.
- Support the management team in achieving sales targets and operational goals, working collaboratively to drive business success.
- Be a role model for our brand, maintaining high standards of personal presentation and visual merchandising.
Requirements
- Embody the Kurt Geiger DNA, demonstrating a captivating, engaging, passionate, driven, and on-brand approach to work.
- Have previous experience in a similar role, with a proven track record of delivering excellent customer service.
- Be a customer service ambassador, with a strong focus on meeting KPIs and driving business results.
Benefits
- Competitive basic hourly rate.
- Amazing employee discounts.
- Fabulous shoes
