Customer Service Representative

2 months ago


Wembley, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000
Customer Service Advisor

We are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Wembley, United Kingdom.

Key Responsibilities:
  • Provide exceptional customer service via phone, email, and chat, ensuring timely resolution of queries and issues.
  • Offer accurate product and service information, and process customer orders with precision.
  • Collaborate with other departments to ensure seamless customer experience and satisfaction.
  • Manage customer interactions, follow-up tasks, and maintain accurate records.
  • Assist with administrative tasks as needed, and contribute to a positive and supportive work environment.
Requirements:
  • Previous experience in a customer-facing role, preferably in a similar industry.
  • Excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
  • Proficiency in Microsoft Office and CRM systems, with a strong attention to detail.
  • Flexibility to work varied hours, including weekends, and a willingness to adapt to changing priorities.
Benefits:
  • Competitive salary with performance-based incentives, and a comprehensive pension scheme.
  • Access to training and development opportunities, and a supportive work environment with clear career progression.
  • Flexible working options, including remote work arrangements, and a range of healthcare benefits.

If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply for the Customer Service Advisor position at beBee Professionals.



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