Retail Customer Service Representative

4 months ago

Wembley, United Kingdom William Hill Full time

**Location**

6, Neeld Parade, Wembley Hill Road, Wembley, England, HA9 6QU

**Contract type**

Full-time

**Salary**

£10.50 rising to £10.90 after passing probation

**Hours**

07.45-10pm
- People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.- Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and work.- If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that goes one better, with plenty of incentives to keep you motivated along the way**You will be responsible for**:

- Welcoming customers with a friendly face
- Processing bets and assisting with customer queries
- Helping customers by demonstrating how to use betting terminals
- Building relationships with our customers and providing an excellent customer service
- Championing safer gambling at all times
- Supporting managers with shop displays and opening / closing activities as required

**Working Patterns**:

- Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday

**What do you need to be successful?**
- Age 18+ (it’s a legal requirement)
- Have a passion for delivering great customer service
- Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life

**What's in it for you?**
- We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we’re on your side:

- **_Working hours_**: We’ve a range of full and part-time hours on offer.
- **_Compensation_**: We pay the National Living Wage as a minimum, not just to people aged over 25. What’s more, you can earn a quarterly performance bonus too.
- **_Holiday entitlement:_** You’ll be entitled to 28 days holiday, plus an extra paid day off for your birthday.
- **_Pension plan_**:We’ll match your pension contributions to 4%.
- **_Perks and discounts_**: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.
- **_Subsidised travel_**:For roles based in London, you’ll enjoy access to our heavily discounted Zone 1-6 Oyster card for convenient, reduced cost commuting.
- **_Training and development_**: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.

**What happens next?**

**Who are we?**
- With over 1,400 shops across the UK, we've been a permanent fixture on the UK high street since 1966 - and our Retail team sit right at the heart of our high-street experience.- Our culture at William Hill is built on trust and a sense of belonging. We empower our teams to work in a way that is best for them, combining our individual strengths and celebrating our differences — you’ll be a great fit if you have the drive and energy to achieve your career aspirations and go one better, for yourself and for William Hill.

  • Customer Service Representative

    6 days ago

    Wembley, United Kingdom First Home Improvement Full time

    Customer Service RepresentativeWe are seeking a motivated and customer-focused individual to join our First Home Improvement team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional...

  • Customer Service Representative

    6 days ago

    Wembley, United Kingdom First Home Improvement Full time

    Customer Service RepresentativeWe are seeking a motivated and customer-focused individual to join our First Home Improvement team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional...

  • Customer Service Representative

    3 weeks ago

    Wembley, United Kingdom Nike Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Assistant to join our team at Nike Unite Wembley. As a Retail Assistant, you will be the face of Nike, providing exceptional customer service and product knowledge to our consumers.Key ResponsibilitiesProvide world-class service to consumers, utilizing expertise in exceptional...

  • Customer Service Representative

    3 weeks ago

    Wembley, United Kingdom Nike Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Assistant to join our team at Nike Unite Wembley. As a Retail Assistant, you will be the face of Nike, providing exceptional customer service and product knowledge to our consumers.Key ResponsibilitiesProvide world-class service to consumers, utilizing expertise in exceptional...

  • Customer Service Representative

    3 weeks ago

    Wembley, United Kingdom We Buy Any Car Ltd. Full time

    Job Summary:We are seeking an experienced customer-facing professional to join our team as a Sales and Customer Service Representative at We Buy Any Car Ltd. This is an exciting opportunity to work with a market-leading brand and take advantage of our structured progression programs and pay increases.Key Responsibilities:Conduct appraisals on vehicles,...

  • Customer Service Representative

    3 weeks ago

    Wembley, United Kingdom We Buy Any Car Ltd. Full time

    Job Summary:We are seeking an experienced customer-facing professional to join our team as a Sales and Customer Service Representative at We Buy Any Car Ltd. This is an exciting opportunity to work with a market-leading brand and take advantage of our structured progression programs and pay increases.Key Responsibilities:Conduct appraisals on vehicles,...

  • Sales and Customer Service Representative

    2 weeks ago

    Wembley, United Kingdom Inc Recruitment Ltd Full time

    Job Summary:We are seeking a highly motivated and enthusiastic Sales and Customer Service Representative to join our team at Inc Recruitment Ltd. As a Sales Advisor, you will be responsible for representing our clients' brands and developing campaign knowledge while gaining industry experience.About the Role:Represent our clients' brands in a residential...

  • Sales and Customer Service Representative

    2 weeks ago

    Wembley, United Kingdom Inc Recruitment Ltd Full time

    Job Summary:We are seeking a highly motivated and enthusiastic Sales and Customer Service Representative to join our team at Inc Recruitment Ltd. As a Sales Advisor, you will be responsible for representing our clients' brands and developing campaign knowledge while gaining industry experience.About the Role:Represent our clients' brands in a residential...

  • Customer Service Representative

    3 weeks ago

    Wembley, United Kingdom Kurt Geiger Full time

    About UsKurt Geiger is a leading luxury shoe and accessory retailer, committed to creating an inclusive workplace where everyone can thrive as their authentic self.We celebrate individuality and believe our differences make us more powerful as a collective. Our company culture is built on diversity, equality, and inclusion, with a focus on promoting equal...

  • Customer Service Representative

    3 weeks ago

    Wembley, United Kingdom Kurt Geiger Full time

    About UsKurt Geiger is a leading luxury shoe and accessory retailer, committed to creating an inclusive workplace where everyone can thrive as their authentic self.We celebrate individuality and believe our differences make us more powerful as a collective. Our company culture is built on diversity, equality, and inclusion, with a focus on promoting equal...

  • Customer Service Representative

    1 week ago

    Wembley, United Kingdom Lidl GB Full time

    {"Job SummaryWe are seeking a highly motivated and organized individual to join our night shift team as a Customer Assistant. As a key member of our store team, you will be responsible for ensuring the smooth operation of our store during evening and weekend hours.Key Responsibilities* Unpack deliveries promptly and efficiently, maintaining a high level of...

  • Customer Service Representative

    1 week ago

    Wembley, United Kingdom Lidl GB Full time

    {"Job SummaryWe are seeking a highly motivated and organized individual to join our night shift team as a Customer Assistant. As a key member of our store team, you will be responsible for ensuring the smooth operation of our store during evening and weekend hours.Key Responsibilities* Unpack deliveries promptly and efficiently, maintaining a high level of...

  • Temporary Customer Service Representative

    4 days ago

    Wembley, United Kingdom Deverell Smith Recruitment Ltd Full time

    Are you eager to kick-start a career in new build properties?We have an exciting opportunity for a hard-working and enthusiastic individual to join a brand new Co-Living client as a Customer Service Representative. IMMEDIATE START6-8 WEEKS MINIMUMWhat's in it for you?£13p.h. rate plus holduay (£28k basic)Inclusive and friendly environment. Nothing 'overly...

  • Sales and Customer Service Representative

    2 weeks ago

    Wembley, United Kingdom Inc Recruitment Ltd Full time

    Job DescriptionAbout the RoleWe are seeking a highly motivated and enthusiastic Sales and Customer Service Representative to join our team at Inc Recruitment Ltd.Key Responsibilities:Provide exceptional customer service to clients and customersMeet and exceed sales targets through effective sales strategies and techniquesDevelop and maintain strong...

  • Sales and Customer Service Representative

    2 weeks ago

    Wembley, United Kingdom Inc Recruitment Ltd Full time

    Job DescriptionAbout the RoleWe are seeking a highly motivated and enthusiastic Sales and Customer Service Representative to join our team at Inc Recruitment Ltd.Key Responsibilities:Provide exceptional customer service to clients and customersMeet and exceed sales targets through effective sales strategies and techniquesDevelop and maintain strong...

  • Customer Service Representative

    2 weeks ago

    Wembley, United Kingdom Lidl GB Full time

    {"Job SummaryWe are seeking a highly motivated and organized individual to join our night shift team as a Customer Assistant. As a key member of our store team, you will be responsible for ensuring the smooth operation of our store during evening and weekend hours.Key Responsibilities* Unpack deliveries promptly and efficiently, maintaining a high level of...

  • Customer Service Representative

    2 weeks ago

    Wembley, United Kingdom Lidl GB Full time

    {"Job SummaryWe are seeking a highly motivated and organized individual to join our night shift team as a Customer Assistant. As a key member of our store team, you will be responsible for ensuring the smooth operation of our store during evening and weekend hours.Key Responsibilities* Unpack deliveries promptly and efficiently, maintaining a high level of...

  • Sales and Customer Service Representative

    2 weeks ago

    Wembley, United Kingdom Inc Recruitment Ltd Full time

    Job Summary:We are seeking a highly motivated and enthusiastic Sales and Customer Service Representative to join our team at Inc Recruitment Ltd. As a Sales Advisor, you will play a crucial role in helping our client grow their location by providing exceptional customer service and sales support.Key Responsibilities:Provide outstanding customer service to...

  • Sales and Customer Service Representative

    2 weeks ago

    Wembley, United Kingdom Inc Recruitment Ltd Full time

    Job Summary:We are seeking a highly motivated and enthusiastic Sales and Customer Service Representative to join our team at Inc Recruitment Ltd. As a Sales Advisor, you will play a crucial role in helping our client grow their location by providing exceptional customer service and sales support.Key Responsibilities:Provide outstanding customer service to...

  • Customer Service Representative

    2 weeks ago

    Wembley, United Kingdom Quintain Limited Full time

    Job DescriptionQuintain Limited is a leading mixed-use property developer in the UK, renowned for its award-winning projects such as Wembley Park, one of Europe's largest and most exciting transformation projects. Our team has already delivered thousands of homes, shops, offices, restaurants, hotels, and cultural venues, supporting a growing community of...