Retail Customer Service Manager
2 weeks ago
Betting & Gaming Limited is a leading company in the industry, known for its excellent customer service and commitment to delivering top-notch experiences.
Job SummaryWe are seeking an experienced Retail Customer Service Manager to join our team. The ideal candidate will have excellent communication skills, be able to work alone or as part of a team, and have a strong focus on delivering exceptional customer service.
Estimated Salary: £25,000 - £35,000 per annumJob DescriptionThe successful candidate will be responsible for demonstrating products and betting terminals to customers, handling customer complaints with empathy and problem-solving skills, maintaining high shop standards, and working varied shifts including weekends and bank holidays.
This role requires someone who is passionate about providing outstanding customer service, has excellent communication skills, and is able to work effectively in a fast-paced environment.
Requirements- Excellent communication skills
- Ability to work alone or as part of a team
- Competitive salary
- Optional overtime subject to availability
- Pension Scheme and annual ShareSave
- Discounts with hundreds of retailers through Entain Deals
- Healthcare and wellbeing support
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