Customer Service Team Leader
5 months ago
**PAY RATE £13.05ph**
**YOUR ROLE IN THE TEAM?**
Paddy's Customer Service Team Leaders are the face of the business We want people who love talking and getting to know our customers. Staying calm under pressure, you must constantly look for ways to improve yourself and the shop. We are forever pushing and exploring new ways to drive the business to adapt to Retail's ever evolving Online presence Ideally, we want people who will embrace technology as they will flourish in Paddy Power, combining their ability to promote our online products and services within our shops and still provide an epic customer journey.
We want all our people to always want to achieve more so when we say progression, we mean it Be BraveMap your journey to reach your career goals through endless opportunities within our business. Your journey with us is simply what you make of it Don't worry if you've never worked in the betting industry before, we'll give you the knowledgebut it's your attitude that counts Does this sound like you? If so, keep reading
**HOW WE DO IT?**
We want people who will exceed customer's expectations, building effective relationships with customers, creating a warm and positive environment which they love to be in. This will include cross selling our retail and online products and services, clearly communicating answers to customer queries and informing customers about our latest promotions.
Other duties will include:
- Responsible for all shop operations including opening and closing procedures
- Taking and processing bets
- Keeping and maintaining shop presentation standards
- Ability to adapt to different situations while still staying completely customer obsessed
- Play by the rules by complying with Social Responsibility duties
**WHATS IN IT FOR YOU?**
Money Baller - Reap the rewards
- **Industry leading pay-rates **. _Why wouldn't you get paid more to do the same job?_
- **Salary Increase after 6 months AND 12 months service **. _PPRewarding punters and employees since 1988._
- **Annual Bonus **. _If we winYou win._
- **20% discount on Flutter Shares.** _Get your ‘Share' of the winn _ings.
- **Refer & Earn scheme **. _Having a friend at work will make you hate your job less._
- **Team Doc** - Healthy worker is a happy worker
- **Maternity & Paternity leave top up.** _This is not paid babysitting._
- **Company Sick Pay scheme (up to 5 weeks).** _Under the weather? Grab Paddy's umbrella._
- **Free eye test & discount on VDU glasses.** _How would you watch sport at work otherwise?_
- **Birthday Day off.** _Happy Birthday to you_
- **Six Free counselling sessions & 24/7 EAP Telephone Support.** _Even we know some benefits don't need a joke..._
- **Craic & Banter **- Working and living your best life
- **Competitions with prizes. **_Who doesn't like a bit of healthy competition?_
- **Lifestyle and Retail discounts (WRKIT).** _You don't always need a bus pass to get discounts._
- **Live sports streamed in shop.** _Horse racing, football, darts, golf. watch it all while at work._
- **Big Christmas and Grand National drinks.** _Who doesn't love watching their manager slide across a dancefloor?_
- **Head Office secondment schemes.** _In case you want to know the business inside and out._
-
Barista Team Leader
4 weeks ago
Wembley, United Kingdom Costa Coffee Full timeBarista Team LeaderAt Costa Coffee, we're passionate about delivering great experiences to our customers and communities. As a Barista Team Leader, you'll play a key role in inspiring your team to achieve this goal.Key Responsibilities:Lead by example and demonstrate a passion for coffee and customer serviceSupport your team in delivering exceptional...
-
Team Leader
5 months ago
Wembley, United Kingdom MAXIMUS Full timeIntroduction: **This role is covering the Brent area for a 12 month fixed term period. You must live locally to the area or within a commutable distance. The role may include working some evenings as well so you need to be flexible.** **Be part of something great** Maximus is a global organisation that specialises in providing health and employment...
-
Team Leader
5 months ago
Wembley, United Kingdom Health Full timeIntroduction: This role is covering the Brent area for a 12 month fixed term period. You must live locally to the area or within a commutable distance. The role may include working some evenings as well so you need to be flexible. Be part of something great Maximus is a global organisation that specialises in providing health and employment services to...
-
Retail Team Leader
19 hours ago
Wembley, United Kingdom Asda Stores Ltd Full timeAbout the Role">We are seeking an experienced and motivated individual to join our team as a Section Leader at Asda Stores Ltd in Wembley. As a key member of our leadership team, you will be responsible for assisting with training colleagues, communicating messages during team 'huddles', and ensuring that colleagues are available to meet customer...
-
Customer Service Team Lead
4 weeks ago
Wembley, United Kingdom J Sons and Co. ltd Full timeAbout the RoleWe are seeking a seasoned Customer Service Manager to lead our customer service team at J Sons and Co. ltd. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional service.Key ResponsibilitiesOversee daily operations of the customer service department to ensure high-quality service delivery.Lead,...
-
Vehicle Repair Team Leader
3 weeks ago
Wembley, United Kingdom Direct Line Group Full timeAs a Vehicle Repair Team Leader at Direct Line Group, you will be responsible for managing a team of Roadside Technicians, ensuring they are equipped to provide excellent customer service and repair vehicles efficiently. Your key responsibilities will include:Key Responsibilities:Managing a team of Roadside Technicians, providing guidance and support to...
-
Looking for Classroom Assistants
5 months ago
Wembley, United Kingdom Service Club Full time**About Us**: Service Club is an award-winning training and development company operating across the EU. We are currently looking for a session leader/trainer to join our team as a freelancer. If you enjoy exchanging knowledge are fluent in English, we would like to hear from you. **Areas of responsibility**: - Conduct informative presentations in sessions...
-
Sales Team Leader
3 days ago
Wembley, United Kingdom Grafton Group Full timeThe RoleWe are seeking a Sales Team Leader to join our team during the holiday season. As a key member of our sales team, you will be responsible for providing excellent customer service, motivating and inspiring your colleagues, and ensuring a working and effective quote bank is maintained.You will also be responsible for exploring all sales opportunities...
-
Barista Team Leader
3 weeks ago
Wembley, United Kingdom Costa Coffee Full timeLead Barista RoleAt Costa Coffee, we're passionate about delivering exceptional customer experiences. As a Barista Team Leader, you'll play a key role in inspiring our team to provide memorable moments for every customer.Key ResponsibilitiesSupport colleagues in delivering unbeatable experiencesMaximise sales by leveraging team members' talentsTrain and...
-
Section Leader
1 month ago
Wembley, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe are seeking a motivated and enthusiastic individual to join our team as a Section Leader. As a key member of our retail team, you will be responsible for leading and motivating your team to deliver exceptional customer service and achieve sales targets.Key ResponsibilitiesLead and motivate your team to achieve sales targets and deliver...
-
Sales and Service Team Lead
3 weeks ago
Wembley, United Kingdom Dingo Recruitment Ltd Full timeAssistant Manager OpportunityWe are seeking an experienced Assistant Manager to join our team at Dingo Recruitment Ltd. As an Assistant Manager, you will play a key role in promoting sales and providing excellent customer service.Key Responsibilities:Promote rentals of storage space and other sales options availableRespond effectively to the diverse needs of...
-
OSHClub Team Leader
3 weeks ago
Wembley, United Kingdom OSHClub Full timeAbout the RoleAs an OSHClub Team Leader, you will be responsible for managing a service at a primary school in the hours before and after school for children aged 5-12 years. You will lead a team of Educators, develop and facilitate an engaging child-centered program, and foster healthy relationships with children, the school, community, and parents.Key...
-
Contact Centre Team Leader
5 months ago
Wembley, United Kingdom Fox Morris Group Full timeAre a **Call Centre Team Leader **looking for a new opportunity? We have a excellent opportunity with **Brent Council (2 days a week onsite - 3 days remote)** **Rate - Negotiable Dependent upon experience** **1+ Year Contract** **Rate - £22.80 to £25 per hour - Negotiable Dependent upon experience** **Manager Comments ;** - Housing benefit legislation,...
-
Care & Support Team Leader
4 weeks ago
Wembley, United Kingdom CV-Library Full timeAAbout Us Metropolitan Thames Valley Housing is one of the UK`s leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England. About the role of Care & Support...
-
Section Leader
4 weeks ago
Wembley, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Section Leader. As a key member of our store operations team, you will be responsible for leading and motivating a team of colleagues to deliver exceptional customer service and achieve sales targets.Key ResponsibilitiesLead and motivate a team of colleagues to...
-
Team Coordinator
5 months ago
Wembley, United Kingdom Real Life Options Full time**Team Coordinator (Team Leader) for (Residential Home for individuals with Learning Disabilities) - Full Time - North Wembley** Male or Female **£26,661.24 per annum** **Real Life Options **is a reputable and caring provider of support services for individuals with Learning Disabilities. We are dedicated to enhancing the lives of the people we support...
-
Iag (Information, Advice and Guidance) Team Leader
5 months ago
Wembley, United Kingdom London School of Science and Technology (LSST) Full timeThe London School of Science & Technology is the UK's largest and fastest growing independent higher education provider. Partnering with leading UK universities, LSST is home to over 7000 students and 6 campuses. The team behind LSST is passionately committed to transforming lives by providing excellent education. We believe no matter what your background,...
-
Head of Mechanical and Electrical Services
4 weeks ago
Wembley, United Kingdom Service Care Solutions Full timeService Care Solutions is seeking a highly skilled Head of Mechanical and Electrical Services to lead their M&E Team in North West London. The successful candidate will be responsible for ensuring statutory compliance in areas such as Gas Servicing, Lift Maintenance, Asbestos, Electrical Testing, and more.The ideal candidate will have a strategic role in the...
-
Automotive Team Leader
2 weeks ago
Wembley, United Kingdom Pybus Recruitment Full timeJob Title: Workshop ControllerLocation: Alperton, WembleySalary: Up to £40,000 (depending on experience) + up to 12.5% bonus + benefits.Performance Related Bonus.33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme.Pension Scheme & Life Assurance.Discount on Service, Bodyshop and Parts.1 day each year to...
-
Customer Service Representative
4 weeks ago
Wembley, United Kingdom Selco Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service and...