Service Management Process Owner

2 weeks ago


Crawley, West Sussex, United Kingdom People's Partnership Full time
Key Responsibilities

As a Service Management Process Owner at People's Partnership, you will be responsible for owning and managing your assigned process as well as providing cover and support for other processes in the area.

The ideal candidate will have a strong background in ITIL Service Management capability for Service Design, Transition & Operations, and a good understanding of Incident, Major Incident Management, Service Request, Problem, Change & Release Management, Disaster Recovery & Continuous Service Improvement Management.

You will deliver cloud-based resources and services that implement low-level designs, provide consultancy to software engineering teams to deliver solutions focused on Azure technologies, and ensure policies, processes, and procedures are documented and implemented.

A competitive salary of £60,000 - £80,000 per annum is offered, along with generous pension contributions with an employer contribution of up to 14%, income protection, critical illness cover & death in service insurance, parental and adoption leave, learning & development opportunities, travel season ticket loans, subsidised restaurant, onsite gym, ride-to-work scheme, and social clubs and events.



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