Hospitality Host Manager

3 weeks ago


Telford, Telford and Wrekin, United Kingdom The Sutherland Full time

The Sutherland is a stunning new restaurant, lounge, bar, and hotel located in the heart of Telford, Shropshire. We are looking for a highly motivated and experienced Front Office professional to join our team as a Hospitality Host Manager. This is an exciting opportunity to be part of a dynamic and fast-paced environment, where no two days are ever the same.

About the Role:

As a Hospitality Host Manager, you will be responsible for leading our front office team, ensuring seamless hotel operations, and delivering exceptional guest experiences. You will work closely with our reception team to allocate rooms, handle telephone reservations, and resolve any issues that may arise during a guest's stay.

To be successful in this role, you will need excellent leadership skills, a passion for delivering exceptional customer service, and a keen eye for detail. You must also be able to work well under pressure, prioritizing multiple tasks and maintaining a high level of professionalism even in challenging situations.

A competitive hourly wage with generous tips is on offer, as well as growth and development opportunities within our group. You will also receive heavily discounted food while on shift from our guest menu, making it easy to experience the best of what we have to offer.

Benefits include:

  • A competitive salary: £9.50 - £10.50 per hour
  • Heavily discounted food while on shift
  • Growth and development opportunities
  • Tips and bonuses


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