Customer Support Specialist

5 days ago


Peterlee, Durham, United Kingdom Everflow Full time

We are Everflow, a leading technology-enabled utility company dedicated to simplifying utilities and creating jobs people love. Our mission revolves around delivering greener, more transparent utility options, offering automated digital-first experiences, enhancing the broker market with our premier sales platform for multi-utility services, and providing exceptional customer service through multiple channels.

Key Responsibilities:
  • Delivering Customer Solutions
  • Enhancing Broker Market
  • Providing Customer Service
  • Collaborating with Teams
  • Identifying Improvement Areas
  • Developing Procedures
  • Resolving Customer Inquiries
  • Supporting Team Members
  • Managing Workload

As one of Europe's fastest-growing companies, we're committed to a sustainable, multi-utility future for Small and Medium-sized Enterprises (SMEs). With a turnover of approximately €54 million by 2024, marking a growth of about 33% on Financial Year 2023, we're leading the charge towards a greener tomorrow.

What We Offer:
  • A competitive salary of €45,000 - €60,000 per year, depending on experience.
  • A dynamic work environment with opportunities for growth and development.
  • A chance to be part of a team that's shaping the future of utilities.


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