Policy Renewal Specialist
3 weeks ago
We are seeking a skilled Customer Representative to join our team, working with customers who are nearing the end of their current policy. As a Customer Representative, you will be responsible for delivering exceptional customer service, responding to inbound calls, and navigating our in-house software systems.
You will work closely with our knowledgeable coaches to provide accurate information, ensure customers understand their policy, quotation, and services, and utilise your training to offer tailored solutions for customers' upcoming insurance needs. You will also have the opportunity to work with a variety of customers, each with unique needs and circumstances, and develop your ability to think creatively and overcome customer objections.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues. They will also have strong problem-solving skills, with the ability to think creatively and manage multiple customer interactions simultaneously.
We offer a competitive starting salary of £24,500 per annum, with opportunities for further salary progression. You will also have access to our comprehensive training programme, including industry expert coaching and a buddying system for ongoing support. Additionally, you will have access to our modern, open-plan office with on-site amenities, including a restaurant and coffee shop, and a range of benefits, including health assessments, tech scheme, cycle to work, and discounts with well-known retailers.
If you are a motivated and ambitious individual looking to launch or advance your career in the insurance industry, we encourage you to apply for this exciting opportunity.
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Policy Renewal Advisor
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeKey ResponsibilitiesThe successful candidate will have the following key responsibilities:Active listening to customer queries and concernsFact finding and understanding policy changes and customer circumstancesUtilizing training and systems to offer suitable products and pricesProviding accurate information and explaining policies to customersThe salary for...
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Policy Renewal Support Specialist
2 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeYour Role:We are looking for an Insurance Career Development Representative to join our team. As a key member of our team, you will be responsible for actively listening to customer queries, fact-finding, and understanding changes to policy details and circumstances. You will then utilize your training and our systems to offer customers suitable products and...
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Insurance Policy Expert
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob OverviewWe are seeking a skilled Insurance Policy Expert to join our team at Hastings Direct.The ideal candidate will have excellent communication skills and be able to build strong relationships with customers.You will be responsible for supporting customers who are coming to the end of their current policy and want to discuss their renewal with us.
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Policy Protection Specialist
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAt Hastings Direct, we are seeking a Policy Protection Specialist to join our team. As a Policy Protection Specialist, you will play a crucial role in protecting the business against potential policy fraud by validating claims and identifying suspicious activity.Key Responsibilities:Validate claims to prevent policy fraudIdentify and report suspicious...
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Fraud Policy Specialist
6 days ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeCompany OverviewHastings Direct is a leading UK insurance provider dedicated to delivering exceptional customer experiences.SalaryThe successful candidate will receive a competitive salary of £23,500, with opportunities for long-term progression and salary increases.Job DescriptionAs a Fraud Policy Specialist, you will play a critical role in protecting the...
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Insurance Policy Validation Specialist
1 month ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAt Hastings Direct, we're looking for a skilled Insurance Policy Validation Specialist to join our team. This role involves working closely with customers to validate their policies and ensure they have the right level of cover.The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a keen eye for...
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Policy Fraud Prevention Specialist
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout the RoleWe are seeking a highly skilled Policy Review Advisor to join our team at Hastings Direct. As a Policy Fraud Prevention Specialist, you will play a critical role in protecting our business against potential policy fraud by validating customer policies and ensuring they hold accurate information.Key ResponsibilitiesValidate a portfolio of...
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Policy Validation Specialist
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeHastings Direct is seeking an experienced Insurance Policy Analyst to join our team. As a key member of our policy validation team, you will play a vital role in ensuring that our customers' policies meet their needs and are accurately represented.The successful candidate will be responsible for validating a portfolio of policies within agreed timeframes,...
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Policy Review Specialist
4 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Careers Full timeRole Overview">Hastings Direct Careers is seeking a highly skilled individual to join our team as a Policy Review Advisor. This role plays a critical part in safeguarding the business against potential policy fraud by validating customer policies and ensuring accurate information.">Key Responsibilities">">Validate a portfolio of policies within agreed...
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Policy Protection Specialist
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout the RoleThe successful candidate will be responsible for ensuring that all policies are up-to-date and compliant with industry regulations. This will involve working closely with our underwriting team to identify potential risks and implement effective controls to mitigate them.Key responsibilities include:Developing and implementing policy changes to...
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Policy Review Specialist
4 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob OverviewHastings Direct is seeking a skilled Policy Review Advisor to protect the business against potential policy fraud by validating customer information and conducting thorough investigations.The ideal candidate will have strong analytical skills and be able to work closely with cross-functional teams to identify and mitigate potential risks.
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Policy Review Specialist
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob OverviewWe are seeking a highly skilled Policy Review Advisor to join our team at Hastings Direct. This is an excellent opportunity for someone who wants to make a difference in the financial services industry.About the RoleIn this role, you will be responsible for validating customer policies and ensuring they meet the required standards. You will work...
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Policy Review Specialist
2 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full time £23,500Company Overview">Hastings Direct is a leading insurance provider dedicated to protecting customers against potential risks. As a Policy Review Advisor, you will be part of our team responsible for safeguarding the business against policy fraud.">Salary and Benefits">We offer a competitive salary of £23,500 with excellent long-term progression opportunities...
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Policy Review Advisor
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob DescriptionWe are seeking a Fraud Prevention Specialist to join our team at Hastings Direct. As a key member of our fraud prevention team, you will play a vital role in protecting our business against potential policy fraud.About the RoleThe successful candidate will be responsible for validating claims and identifying suspicious activity to prevent...
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Insurance Policy Compliance Specialist
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob DescriptionEstimated Salary: £23,500 per annum with opportunities for long-term career progression and salary increases.Role PurposeYou will be a key member of our team at Hastings Direct, responsible for protecting the business against potential policy fraud by validating customer policies and ensuring they contain accurate information. Your primary...
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Insurance Career Development Representative
2 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeJob Description:As a Policy Renewal Support Specialist at Hastings Direct, you will play a vital role in supporting our customers who are coming to the end of their current policy and want to discuss their renewal with us. Your primary responsibilities will include actively listening to customer queries, fact-finding, and understanding changes to policy...
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Customer Service Specialist
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeAbout the RoleThis is an exciting opportunity for someone to develop a career in the insurance industry as a Customer Service Specialist.As a Customer Service Specialist, you will be responsible for actively listening to customer queries, working with them to fact find and understand any changes to their policy details and circumstances.You will utilize...
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Policy Fraud Specialist
3 weeks ago
Bexhill, East Sussex, United Kingdom Hastings Direct Full timeCompany OverviewHastings Direct is a leading insurance provider seeking to protect its business interests.
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Contract Management Specialist
3 weeks ago
Bexhill, East Sussex, United Kingdom Oncert Ltd Full timeJob OverviewWe are a dynamic and growing electrical services company specializing in compliance, social housing, and renewables with a strong commitment to delivering exceptional service and exceeding client expectations.We are seeking a highly organized and motivated Contract Management Specialist to join our team. As a key member of our operations team,...
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Commercial Account Relationship Specialist
1 month ago
Bexhill, East Sussex, United Kingdom CV-Library Full timeJob DescriptionShenley Recruitment is seeking a skilled Commercial Account Relationship Specialist to join our client's team in Bexhill. The successful candidate will be responsible for building strong relationships with commercial clients, managing their insurance needs, and identifying opportunities to cross-sell other products.About the RoleThis is an...