Service Excellence Team Manager

5 days ago


Milton Keynes, Milton Keynes, United Kingdom Brainkind Neurological Centre York Full time
Role Overview

As a key member of the Brainkind Neurological Centre York team, you will have the opportunity to lead and develop a team of support workers to provide high-quality social and vocational support services for individuals with neurological conditions. This role requires strong leadership and management skills, as well as a deep understanding of neurorehabilitation principles and practices.

Key Responsibilities:
  • To provide line management and supervision to a designated team of staff within a specified group at a location or group of locations within the allocated division.
  • To undertake any reasonable traveling requirements in order to fulfill the tasks and responsibilities of the role, which may include supporting other locations within the Division as required.
  • To lead and support compliance with Brainkind's quality audits.

Requirements:

To be successful in this role, you will need to possess a SVQ level 3 in Health & Social Care or willingness to work towards within 12 months. Additionally, you should have knowledge of current relevant legislation relating to care standards, health and safety, and food hygiene. The ability to be flexible and adaptable in approach, being able to prioritize, plan, and organize the workload is essential. IT skills including the ability to use Microsoft Office and navigate the internet are also required. Good timekeeping, time management, and attendance skills are necessary.

Salary and Benefits:

The salary for this role is up to £14.50 per hour, making it an attractive opportunity for those seeking a challenging and rewarding career in neurorehabilitation. In addition to a competitive salary, you can look forward to excellent benefits, including 33 days annual leave including bank holidays (pro-rata), group life assurance, access to our Employee Assistance Programme (EAP), company pension, long service and staff awards, nationwide staff discounts, excellent training, and Blue Light Card.

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