Service Excellence Associate

4 days ago


Milton Keynes, Milton Keynes, United Kingdom CV-Library Full time
Front of House Assistant

This role requires a high level of flexibility to work evenings and weekends in a fast-paced environment.

  1. Greet customers promptly upon arrival and maintain exceptional customer service standards.
  2. Ensure drivers are signed in for their scheduled events, issuing race uniforms as needed.
  3. Upsell and cross-sell Race events and merchandise to meet individual targets.
  4. Manage phone, email and face-to-face enquiries effectively.
  5. Maintain the cleanliness and organization of Front of House and customer-facing areas.
  6. Provide administrative support to the Venue Management team.
Candidate Requirements:
  • The ideal candidate must be professional, reliable and confident when interacting with customers.
  • Have the drive and commitment to achieve success and further develop their skills.
  • Exhibit excellent communication, people and teamwork skills.
  • Display enthusiasm and a willingness to learn and grow within the company.
  • Be available to work varied shifts, including evenings and weekends.

Compensation and Benefits:

A competitive salary of £25,000 per annum will be offered to the successful candidate, along with a range of benefits.



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