Service Excellence Associate
4 days ago
This role requires a high level of flexibility to work evenings and weekends in a fast-paced environment.
- Greet customers promptly upon arrival and maintain exceptional customer service standards.
- Ensure drivers are signed in for their scheduled events, issuing race uniforms as needed.
- Upsell and cross-sell Race events and merchandise to meet individual targets.
- Manage phone, email and face-to-face enquiries effectively.
- Maintain the cleanliness and organization of Front of House and customer-facing areas.
- Provide administrative support to the Venue Management team.
- The ideal candidate must be professional, reliable and confident when interacting with customers.
- Have the drive and commitment to achieve success and further develop their skills.
- Exhibit excellent communication, people and teamwork skills.
- Display enthusiasm and a willingness to learn and grow within the company.
- Be available to work varied shifts, including evenings and weekends.
Compensation and Benefits:
A competitive salary of £25,000 per annum will be offered to the successful candidate, along with a range of benefits.
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