Service Excellence Representative
3 weeks ago
At Ideal Personnel, we are committed to providing exceptional customer service experience for our clients. We are currently seeking a skilled and dedicated individual to join our team as a Customer Care Advisor. This is a full-time role that involves responding to customer enquiries via phone, email, and live chat, resolving issues efficiently, and maintaining product knowledge.
The successful candidate will have previous customer service experience, proficiency in Microsoft Office Suite, and strong communication skills. As a key point of contact for customers, you will ensure a seamless experience and deliver exceptional service by resolving customer complaints, maintaining up-to-date knowledge of our product offerings, and assisting in the development of customer service policies.
Key Requirements:
- Previous customer service experience
- Proficiency in Microsoft Office Suite
- Strong communication skills
Estimated Salary:$55,000 per annum
What We Offer: Competitive salary, comprehensive training program, and opportunities for career growth and development.
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