Sales Assistant

1 month ago


Saffron Walden, Essex, United Kingdom British Heart Foundation Full time

We are seeking a highly motivated and customer-focused individual to join our retail team as a Sales Assistant in Saffron Walden. As a key member of our team, you will be responsible for delivering exceptional customer service, promoting our charity's mission, and contributing to the success of our store.



Key Responsibilities:

  • Engage with customers, providing exceptional service and promoting our charity's mission
  • Organise and merchandise donated stock creatively to maximise sales potential
  • Collaborate with our E-Commerce team to maximise online sales
  • As a Keyholder, you will be the go-to person when there isn't a manager on duty, keeping the store running and ensuring our customers have a great experience


Requirements:

  • Previous retail experience is not essential, but a passion for delivering exceptional customer service is
  • You will be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor
  • Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment
  • Attention to detail in everything you do
  • Positive, creative, confident, customer service-focused and passionate about sustainability
  • You will be comfortable with tech, able to use a Till, PC, Smartphone, and e-mail with ease


About Us:

The British Heart Foundation is a charity that funds lifesaving research into heart and circulatory diseases. Our charity shops play a vital role in supporting our research, and we are committed to providing exceptional customer service to our customers.



What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A supportive and inclusive work environment
  • Access to exclusive discounts and offers


How to Apply:

To apply for this exciting opportunity, please follow the link below to our careers page and submit your application.



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