Service Advisor

1 month ago


Glasgow, Glasgow City, United Kingdom END Full time
About the Role

We are seeking a highly motivated and customer-focused Service Advisor to join our team at END. as we continue to grow and expand our luxury fashion brand.

As a Service Advisor, you will be the face of our brand, providing exceptional customer service and ensuring that every customer leaves our store feeling valued and satisfied.

You will be responsible for engaging with customers, developing new relationships, and building on existing ones to achieve and exceed sales targets. You will also support the store team in maximizing sales and heightening our company profile.

We are looking for someone who is passionate about luxury fashion, has excellent communication skills, and is able to work well in a fast-paced environment.

Key Responsibilities
  • Network with customers to develop new relationships and build on existing ones
  • Support the store team in maximizing sales and heightening our company profile
  • Provide exceptional customer service and ensure that every customer leaves our store feeling valued and satisfied
  • Assist with other areas of store operation as needed
  • Maintain awareness of product and merchandising standards
  • Share knowledge of our products and industry with customers
  • Handle financial transactions professionally and accurately
Requirements
  • Experience in a customer-facing role, ideally within luxury fashion or a related industry
  • Ambition within the retail function and a desire to develop within our business
  • Sociable and charismatic with an innate ability to engage with and interact with all customer types
  • Excellent written and verbal communication skills
About Us

END. is a technology-led retailer that provides luxury and contemporary apparel and exclusive sneaker drops to a global audience. We pride ourselves on delivering a first-class customer experience, which has underpinned our success.

We are a dynamic and forward-thinking company that is passionate about fashion and committed to excellence. If you have what it takes to be part of our future success, we want to hear from you.


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