Pension Administration Expert

5 days ago

Preston, Lancashire, United Kingdom Local Pensions Partnership Full time
About the Role

We are seeking an experienced IT Systems Specialist to join our Applications Team in our Technology and Innovation department. As a key member of our team, you will be responsible for leading the development of our Pension System Application, ensuring it meets the requirements of a successful third-party pension administrator.

Key Responsibilities
  • Work with the Pension Administration teams to review current business processes and identify improvements and efficiency savings.
  • Develop automation and bulk processing capabilities within workflows for LGPS, Fire, and Police schemes, resulting in identifiable efficiency savings.
  • Develop a portfolio of Business Development Initiatives (BDIs) to improve LPPA's support capability and reduce reliance on the third-party provider of the Pension Administration application.
  • Use extensive knowledge to develop and mentor the Systems Team, covering areas such as SQL, BDIs, and understanding complex calculation issues.
  • Keep up-to-date with the latest UPM developments and best practice.
  • System/Training Documentation Version Controlled.
  • Liaise with other schemes using UPM to share knowledge and suggest improvements to Civica.
  • Represent Working Groups & UPM internal group.
  • Comply with LPPA's Data Protection and Information Security policies and any relevant GDPR legislation.
Requirements
  • Extensive recent experience in the support and development of workflows in a pension administration system, ideally UPM.
  • The ability to evaluate issues and challenges effectively to create and deliver solutions that improve processes and attitudes within a team environment, including logical thinking and problem-solving skills.
  • The ability to take the lead on complex changes providing a range of solutions.
  • To encourage best practice within the team, taking ownership of issues and suggesting improvements to workflows.
  • To support team members with less experience, nurturing their development.
  • To display excellent verbal and written communication skills, be able to use evidence and knowledge to support accurate, expert decisions and advice to support LPPA objectives.
  • Attention to detail and innovative thinking skills.
  • To be self-motivated and decisive, with the ability to adapt to change and competing demands.
  • The ability to represent the LPPA at external meetings and working groups.
  • To be confident and comfortable in implementing and driving change in a team within a dynamic work environment to deliver results.
  • The proven ability to work effectively on own initiative whilst promoting positive behaviour and attitudes.
  • To demonstrate the ability to plan workloads, ensuring deadlines are met.
  • To always be committed to providing great customer service.
  • To be resilient and people-centric at all times.
  • To set and apply LPPA-wide standards for stakeholder service and champion a service culture with a focus on how things are achieved as well as what is achieved.
  • To embrace change and see it as an opportunity, not a threat.
  • An awareness of risks within the immediate work area and understanding contingencies in place.
Working with and Upholding Our Values
  • Working together
  • Committed to excellence
  • Doing the right thing
  • Forward thinking

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