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Sales and Administrative Professional
2 months ago
Baltic Recruitment Services Ltd is seeking a highly skilled and motivated Technical Sales Administrator to join our team.
Job SummaryWe are looking for a detail-oriented and organized individual to provide exceptional customer service and support to our clients. The successful candidate will be responsible for processing orders, managing customer relationships, and ensuring timely and accurate delivery of products.
Key Responsibilities- Process orders and manage customer relationships to ensure timely and accurate delivery of products.
- Provide exceptional customer service and support to clients, responding to inquiries and resolving issues in a professional and courteous manner.
- Collaborate with internal departments to ensure seamless communication and coordination of customer needs.
- Manage and maintain accurate records of customer interactions, orders, and product information.
- Develop and maintain a thorough understanding of our products and services to provide expert advice and guidance to customers.
- Work closely with the sales team to identify and pursue new business opportunities and expand existing relationships.
- Contribute to the development and implementation of process improvements to increase operational efficiency and effectiveness.
- Positive and enthusiastic attitude with excellent interpersonal and communication skills.
- Ability to work under pressure and meet deadlines in a fast-paced environment.
- Strong organizational and time management skills, with attention to detail and ability to multitask.
- Excellent customer service skills, with a focus on building strong relationships and resolving issues in a professional manner.
- Ability to work collaboratively as part of a team, with a willingness to learn and adapt to new situations.
- Basic knowledge of CRM systems and business software, such as SAP, Epicor, or Oracle, is desirable but not essential.
- A competitive salary of £26,000 - £28,000 per annum.
- A day shift role, Monday-Friday, in a dynamic and supportive office environment.
- A company pension scheme and private healthcare benefits.
- Bonus potential and additional benefits.
