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Operations Manager

2 months ago

Hounslow, United Kingdom Cordwallis Group Full time

Company Overview

Cordwallis Group is a dynamic and innovative company that is passionate about delivering exceptional customer experiences. Our commitment to excellence, integrity, and fun sets us apart from the competition.

Job Description

We are seeking a highly motivated Operations Manager to join our team. The successful candidate will be responsible for managing a team of technicians and front-of-house support staff.

Key Responsibilities

  • Lead and manage a high-performing team of technicians and support staff.
  • Develop and implement strategies to improve customer satisfaction and throughput.
  • Collaborate with cross-functional teams to achieve business objectives.

Requirements

  • A minimum of 2 years' experience in a management or leadership role.
  • Exceptional communication and organizational skills.
  • A proven track record of achieving business objectives and improving customer satisfaction.

Benefits

  • A competitive salary package, including £62,000 + (OTE) and a basic salary range of £40,000-£50,000 (depending on experience).
  • A comprehensive benefits package, including a pension scheme, life insurance, holiday loyalty scheme, cycle-to-work scheme, and more.