Customer Service Team Lead
2 weeks ago
Customer Service Manager Opportunity
£28k - 35k + full Gold membership + Pension
Lead a Customer Service Team
Harlow Leisurezone is seeking an experienced Customer Service Manager to lead our front and back of house operations. The successful candidate will be responsible for managing our reception team and ensuring that our centre users receive a high standard of customer service.
The ideal candidate will have previous experience of working with customers on the front line, exceptional communication and leadership skills, and the ability to organise individuals and teams. The position involves working a range of hours, including evenings and weekends on occasion.
Key Responsibilities:
- Manage the front desk and reception team
- Ensure high standards of customer service
- Organise and lead the customer service team
- Work collaboratively with other departments
What We Offer:
- Competitive salary
- Full Gold membership
- Pension scheme
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