Hotel Contract Specialist

6 days ago

London, Greater London, United Kingdom WebBeds Full time

We are seeking a skilled Hotel Contract Specialist to join our team in Italy.

As a Hotel Contract Specialist, you will be responsible for achieving revenue targets set by the company for allocated destinations and taking full responsibility of the product mix required. Ideally, this role will focus on North Italy excluding Lombardy and Veneto Regions.

The successful candidate will have strong negotiation skills, be proactive, dynamic, passionate, and a team player with a willingness to go the extra mile to achieve both personal and team results.

Key Responsibilities:

  • Consult and agree with the Director of Contracting on specific product requirements.
  • Analyze market trends in the destination to find new opportunities for expanding the WebBeds portfolio.
  • Ensure hotels are re-contracted and available for sale within specified deadlines.
  • Organize regular visits to hotels to build and maintain relationships, requiring frequent business trips.
  • Consult and agree with the Director of Contracting regarding ongoing additions to product.
  • Negotiate and contract rates, special offers, allocations, added-value deals, overrides, and other special deals to ensure WebBeds has the best rates available on the market, leading the negotiation process for increasing booking volume in the destination.
  • Maintain up-to-date knowledge of competitor pricing and availability in line with demand.
  • Monitor sales performance by analyzing weekly product/sales reports to identify market trends and revenue/room nights growth opportunities or issues.
  • Advise on preferred partner hotels in relevant destinations and negotiate exclusive deals.
  • Address and resolve any standard/service level issues with suppliers.
  • Ensure hotels are inspected and details (photos, amenities, etc.) are updated regularly.
  • Communicate destination information regarding peak dates, trade shows, visitor information, etc., internally.
  • Assist and explain tools and procedures to suppliers by giving supplier extranet demonstrations and support.
  • Assist with group placements as necessary.
  • Manage the supplier relationship throughout the contract period, including dealing with close-out requests and book out issues, and liaising with relevant departments accordingly.
  • Cooperate with the Health and Safety team to ensure reports are completed and up-to-date.
  • Communicate professionally both internally and externally in accordance with corporate guidelines.

Estimated Salary: €50,000 - €60,000 per annum

Job Requirements:

  • Able to develop and maintain strong, trusting relationships with hoteliers.
  • Strong stakeholder management skills and corporate presence.
  • Highly accurate with excellent attention to detail.
  • Commercial awareness, problem-solving, and creativity.
  • Time management and business strategy.
  • Well-developed written and verbal communication skills in Italian and English.
  • Able to work well under pressure and meet strict deadlines.
  • Solid working knowledge of Microsoft Word, Excel, and Outlook.

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