Guest Experience Coordinator

20 hours ago


York, York City, United Kingdom Splendid Hospitality Group Full time
Guest Service Assistant - Housekeeping

Experience the best of both worlds at our hotel, perfect for business or leisure travellers.

We are seeking a highly skilled team member to join our housekeeping department as a Guest Service Assistant. As a key member of our team, you will be responsible for delivering outstanding customer service, ensuring that every guest has a memorable stay. You will work closely with other departments to maintain high standards of guest satisfaction and contribute to the overall success of our hotel.

Key Responsibilities:
  • Support the line manager in ordering and maintaining linen stock.
  • Deliver exceptional customer service to guests at all times, focusing on guest satisfaction and retention.
  • Maintain the cleanliness and organization of public areas, stores, back office and staff areas.
  • Collaborate with other departments to ensure seamless guest services.

This role offers a unique opportunity to develop your skills and experience in a fast-paced hospitality environment.

Compensation: The estimated hourly rate for this position is around £11.44.



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