Reception and Guest Services Assistant

6 hours ago


York, York City, United Kingdom Hilton Worldwide, Inc. Full time
Customer Service Receptionist Wanted
The Hilton York Hotel is looking for a Customer Service Receptionist to join our team. As a Receptionist, you will be the first point of contact for our guests, providing exceptional customer service and creating memorable experiences.

You will work in the Reception area of the hotel, greeting guests, checking them in and out, and responding to their needs. Your key responsibilities will include:
  • Providing accurate and helpful information to guests regarding hotel facilities and services.
  • Resolving guest complaints and issues promptly and professionally.
  • Ensuring that all guest interactions are positive and professional.


We offer a competitive hourly rate of £11.80, smart uniform provided, free and healthy meals when on duty, and possible career growth and development opportunities.

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