Expert in Guest Environment Management

2 days ago


York, York City, United Kingdom Delta Hotels by Marriott York Full time

Delta Hotels by Marriott York: A Leader in Hospitality

We're proud to be one of the largest hotel chains in the world, with a presence in over 138 countries and territories. Our commitment to excellence has earned us a reputation as a leader in hospitality, and we're always looking for talented individuals to join our team.

Job Overview

As a Guest Environment Expert, you'll play a critical role in maintaining the high standards of our hotel. You'll work closely with your colleagues to ensure every guest has an exceptional experience, from check-in to check-out. Whether it's responding to guest requests, maintaining public spaces, or performing deep cleaning tasks, you'll be empowered to take ownership of your work and make a real difference.

Key Responsibilities

  • Conduct thorough inspections of hotel rooms and public spaces to identify areas for improvement
  • Develop and implement strategies to enhance guest satisfaction and loyalty
  • Collaborate with colleagues to achieve shared goals and objectives
  • Adhere to company policies and procedures, including those related to safety and security
  • Provide excellent customer service, responding promptly to guest requests and concerns

What We Offer

We're committed to providing our team members with the support and resources they need to succeed. As a Guest Environment Expert, you can expect:

  • A competitive salary of £26,500 per year
  • A comprehensive training program to help you develop new skills and advance your career
  • Opportunities for professional growth and development
  • A fun and supportive work environment, with regular social events and team-building activities

Join Our Team

At Delta Hotels by Marriott York, we believe in hiring talented individuals who share our passion for delivering exceptional guest experiences. If you're motivated, enthusiastic, and committed to excellence, we'd love to hear from you.



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