Export Operations Specialist

4 weeks ago


Hounslow, Greater London, United Kingdom dbschenker Full time

About the Role

We are seeking a skilled Export Operations Specialist to join our team at DB Schenker. As an Export Operations Specialist, you will play a crucial role in delivering exceptional service to our clients and overseas partners, ensuring smooth export operations and outstanding customer satisfaction.

Key Responsibilities

  • Manage email correspondence with customers and suppliers, ensuring timely responses.
  • Coordinate vendor collections and optimize logistics operations for efficiency.
  • Utilize Tango systems to generate shipping documentation, ensuring regulatory compliance.
  • Generate shipment documents, including the master airway bill and house airway bill from start to finish.
  • Prepare export entries in accordance with UK HMRC regulations to maintain compliance.
  • Oversee post-flight tasks, ensuring smooth post-shipment processes and documentation.
  • Handle job file invoicing and implement cost control measures for financial optimization.
  • Investigate and address queries and complaints promptly, fostering positive customer relationships.

Requirements

To be successful in this role, you will need:

  • Solid experience in the industry, with a proven track record in export operations or related roles.
  • Strong organizational skills.
  • Ability to prioritize tasks effectively in a fast-paced environment.
  • Excellent communication skills, both written and verbal, for effective correspondence with customers, suppliers, and internal teams.
  • Demonstrated ability to problem-solve and handle queries and complaints from customers and suppliers promptly and effectively.

What We Offer

As a member of our team, you can expect:

  • Full training and continuous professional development to ensure compliance with regulatory requirements.
  • Enjoy the benefits of a pension scheme with up to 6% matched employer contributions.
  • 20 days of holiday (increasing by 1 day per year up to a maximum of 25 days) plus a day off for your birthday.
  • Explore various career paths and take advantage of development opportunities within our organisation.

About Us

At DB Schenker, we celebrate and value our diverse workforce. We are committed to further enhancing diversity and welcoming applicants of all genders, ages, abilities, nationalities, religions, and sexual orientations. Please be aware that candidates will be subject to necessary right-to-work checks for the UK, a 5-year referencing process and a criminal records check.



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