Export Operations Specialist
4 weeks ago
About the Role
We are seeking a skilled Export Operations Specialist to join our team at DB Schenker. As an Export Operations Specialist, you will play a crucial role in delivering exceptional service to our clients and overseas partners, ensuring smooth export operations and outstanding customer satisfaction.
Key Responsibilities
- Manage email correspondence with customers and suppliers, ensuring timely responses.
- Coordinate vendor collections and optimize logistics operations for efficiency.
- Utilize Tango systems to generate shipping documentation, ensuring regulatory compliance.
- Generate shipment documents, including the master airway bill and house airway bill from start to finish.
- Prepare export entries in accordance with UK HMRC regulations to maintain compliance.
- Oversee post-flight tasks, ensuring smooth post-shipment processes and documentation.
- Handle job file invoicing and implement cost control measures for financial optimization.
- Investigate and address queries and complaints promptly, fostering positive customer relationships.
Requirements
We are looking for a candidate with solid experience in the industry, a proven track record in export operations or related roles, strong organizational skills, ability to prioritize tasks effectively in a fast-paced environment, excellent communication skills, and demonstrated ability to problem-solve and handle queries and complaints from customers and suppliers promptly and effectively.
What We Offer
- Full training and continuous professional development to ensure compliance with regulatory requirements.
- Enjoy the benefits of a pension scheme with up to 6% matched employer contributions.
- 20 days of holiday (increasing by 1 day per year up to a maximum of 25 days) plus a day off for your birthday.
- Explore various career paths and take advantage of development opportunities within our organisation.
Next Steps
Apply now by following the provided links and attaching your CV. Please note that we may review applications before the job advert expires, so we encourage you to submit your application promptly.
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