Insurance Claims Manager

6 days ago


Falkirk, United Kingdom Densell Recruitment Full time

Densell Recruitment is proud to offer a senior role within our claims department.

About the Job:

This role involves taking on additional responsibilities to support the team manager and enhance the overall claims handling process.

The ideal candidate will possess excellent customer service skills, a deep understanding of insurance policies, and strong communication abilities.

Key Duties:
  • To manage and resolve complex customer complaints efficiently.
  • To process claims accurately and maintain precise records.
  • To collaborate with internal stakeholders and external parties to achieve seamless claims resolution.
  • To identify areas for improvement and implement changes to optimize claims handling processes.
Essential Skills:
  • Significant experience in claims handling or a related field.
  • In-depth knowledge of insurance policies and procedures.
  • Superb communication and interpersonal skills.
  • Able to work autonomously and lead projects when required.
Benefits:

An annual salary range of £35,000 - £45,000, commensurate with experience.

Competitive benefits package including health insurance and pension scheme.



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