Key Account Manager
3 weeks ago
At Workwell People Solutions Ltd, we are seeking a highly skilled and experienced Key Account Manager to join our team. As a Key Account Manager, you will be responsible for managing our agency partners and consultants, ensuring they receive the best possible support.
Key Responsibilities:- Manage all inbound queries promptly and efficiently, allocating agency support effectively and within agreed SLAs.
- Handle and assist enquiries from owners and directors, consultants, and staff at resource level.
- Assist account managers with administrative tasks for key accounts, ensuring smooth operations.
- Cover for account managers' inboxes during their absence, ensuring continuity of service.
- Complete all audit requests, KID documents, and other paperwork accurately and promptly.
- Serve as the main resource for all inbound team calls.
- Have high levels of technical knowledge on all aspects of the umbrella and CIS solutions, and Crest systems/processes.
- Have good levels of market/commercial awareness.
- Be 'the eyes and ears of the team.'
- The ability to manage the working day and prioritise tasks effectively are essential.
- Excellent communication skills, both verbal and written, are required.
- Strong organisational skills and attention to detail are crucial.
- Having a proactive mindset by taking the initiative to solve problems and showing a commitment to continuous improvement.
- It would also be helpful to consider how you can effectively manage high volumes of inbound calls while maintaining professionalism and providing exceptional service.
- 25 days holidays plus bank holidays
- Monthly company performance-related bonus
- Private medical insurance
- Health & wellbeing program
- Enhanced Maternity/Paternity Pay
- Quarterly Social and team-building activities
- Free on-site parking
- Company pension
- Cycle-to-work scheme
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Key Account Manager
1 month ago
Chester, Cheshire, United Kingdom Radius Full timeKey Account ManagerRadius is seeking a highly skilled Key Account Manager to join our team. As a Key Account Manager, you will be responsible for driving customer growth, training, and development of best practices to continually drive business value and return on the customer's investment.Key Responsibilities:Oversee customer growth, training, and...
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Key Account Manager
1 month ago
Chester, Cheshire, United Kingdom Radius Full timeKey Account ManagerRadius is seeking a highly skilled Key Account Manager to join our team. As a Key Account Manager, you will be responsible for driving customer growth, training, and development of best practices to continually drive business value and return on the customer's investment.Key Responsibilities:Oversee customer growth, training, and...
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Key Account Manager
1 month ago
Chester, Cheshire, United Kingdom Radius Full timeKey Account ManagerRadius is seeking a highly skilled Key Account Manager to join our team. As a Key Account Manager, you will be responsible for driving customer growth, training, and development of best practices to continually drive business value and return on the customer's investment.Key Responsibilities:Oversee customer growth, training, and...
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Key Account Manager
1 month ago
Chester, Cheshire, United Kingdom Radius Full timeKey Account ManagerRadius is seeking a highly skilled Key Account Manager to join our team. As a Key Account Manager, you will be responsible for driving customer growth, training, and development of best practices to continually drive business value and return on the customer's investment.Key Responsibilities:Oversee customer growth, training, and...
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Chester, Cheshire, United Kingdom Radius Full timeKey Account ManagerRadius is seeking a highly skilled Key Account Manager to join our team. As a Key Account Manager, you will be responsible for driving customer growth, training, and development of best practices to continually drive business value and return on the customer's investment.Key Responsibilities:Oversee customer growth, training, and...
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