Key Account Manager
3 weeks ago
We are seeking a highly skilled Customer Growth Specialist to join our team at Radius, a leading provider of innovative telematics solutions. In this role, you will be responsible for driving customer growth and development through proactive account management and strategic relationship building.
Key Responsibilities:
- Oversee customer growth, training, and development of best practices to drive business value and return on investment.
- Develop and execute upsell campaigns to increase customer retention and adoption rates.
- Become the single point of contact and escalation for customers, providing prompt and efficient support.
- Proactively identify and mitigate churn risk through targeted outreach campaigns.
Requirements:
- Proactive team player with innovative ideas to inspire client loyalty and adoption.
- Strong interpersonal skills and experience initiating and building positive relationships.
- Commercial acumen with a good track record of similar roles with significant commercial results.
- Strong organisational and time management skills with the ability to manage multiple projects simultaneously.
About Us:
We are a fast-growing organisation that defines itself as being agile and innovative. We pride ourselves on being at the forefront of technology innovation and offer a range of benefits to support the growth and development of our employees. If you are a motivated and ambitious individual looking to make a meaningful contribution to our team, we encourage you to apply for this exciting opportunity.
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